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Network Engineer

Dearborn, MI

Epitec, Inc.

If interested, please send resumes contact Gerald at gmoore@epitec.com

 

POSITION:

Network Engineer

 

JOB TYPE:

Full-time, W’2 Contract

 

LOCATION:

Dearborn, MI

 

JOB SUMMARY FOR (NETWORK ENGINEER):

Network Engineer required to provide operational support for the global contact centers. Candidate will be part of a team responsible for incident resolution, problem management, request fulfillment, software installation, troubleshooting, upgrade support, server administration, application testing, disaster recovery and security and controls.

 

REQUIRED EXPERIENCE FOR (NETWORK ENGINEER):

  • Contact Center engineering experience using IP Telephony, Call Recording, Quality Management and Speech Analytics. Ideally familiarity with Cisco UCCE, Avaya and NICE technologies
  • Experience with Windows and Linux operating systems
  • Strong analytical and problem solving skills
  • Ability to troubleshoot complex problems spanning multiple environments
  • Capable of working in a fast-paced team environment with a strong customer focus 
  • Ability to respond quickly to business needs with a sense of urgency

 

TECHNICAL SKILLS AND QUALIFICATIONS FOR (NETWORK ENGINEER):

  • 3 years’ minimum of contact center engineering and Windows server administration experience

 

BENEFITS:

Medical, Dental, Vacation, Holiday tailored to meet your needs. 401K/Match, $15,000 Life Insurance, Award Winning Employee Care Program, established and highly regarded reputation with Green Card and H1 processing.

 

Why should you choose Epitec?

We started Epitec with a single focus, “Placing People First.” Knowing every good endeavor begins with listening and understanding, we’ve set about challenging every part of the employment process. Bringing the proper connections together for the perfect fit.

 

How is Epitec different?

Epitec gets to know our prospective employees, using these insights to locate the perfect placement for you. We are there, every step of the way. Providing a best-in-class compensation package combined with the opportunity to grow financially and personally through your work.

  

What is the result?

Epitec represents the world’s top companies and works to fill their open jobs with the world’s best talent. That’s led to Epitec servicing an impressive list of Fortune 100 companies. We've also won many awards, including one of Crain’s Detroit Business “Best Places to Work for,” and 101 Best & Brightest – local, national and elite winner. And that’s just the beginning, as we work to innovate the way the world thinks about employment.