Job Title:
Privacy Program Support Specialist
Location:
Hybrid – 3 days onsite
Job Type:
Full-time
Expected hours per week:
40 hours per week
Schedule:
Hybrid schedule, 3 days onsite, standard business hours (e.g., 8:00 AM – 5:00 PM)
Pay Range:
$47-$56 per hour
Job Description:
We’re seeking a Privacy Program Support Specialist to join our team and help drive operational excellence in our privacy program. This role combines privacy expertise with technical proficiency in SaaS tools to ensure smooth workflows, accurate documentation, and strategic communication.
Top Skills:
- Privacy Subject Matter Expertise
- Proficiency with SaaS collaboration tools (Jira, Airtable, Outlook)
- Exceptional attention to detail
Key Responsibilities:
- Privacy Program Administration & Triage: Act as the operational lead for privacy requests. Triage and route incoming issues related to advertising data privacy promptly and accurately.
- Workflow & Ticketing Management: Own the intake lifecycle. Use Jira, Confluence, Outlook, and Slack to prioritize and resolve privacy tickets efficiently.
- Process Automation & Efficiency: Design and maintain automations and templates in Airtable, Jira, and Outlook to streamline processes and improve scalability.
- Strategic Communication & Consultation: Monitor program bandwidth, provide daily status updates, and align with program goals and regulatory deadlines.
- Documentation & Data Integrity: Ensure accuracy and compliance in all program documentation and internal correspondence.
Qualifications:
- Expertise in global data privacy principles and regulations (CCPA, COPPA, VPPA, GDPR, etc.)
- Hands-on experience with Jira for ticket management, workflow administration, and reporting
- Proficiency in SaaS platforms (Airtable, Jira, Outlook) for data management and process optimization
- Strong organizational skills and attention to detail in a fast-paced environment
- Ability to design and deploy automations and templates for communication efficiency
Benefits:
- 80 hours paid time off
- Paid holidays
- Medical insurance contributions
- Dental and vision coverage
- 401(k) retirement savings plan
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