Description: The Streetlight Technical Specialist is responsible for maintaining accurate customer streetlight counts by updating records to reflect changes in company owned streetlight systems. Responsibilities include processing material changes related to streetlight outages, applying appropriate credits, updating mapping information, researching municipal jurisdictional responsibilities, and communicating updates to customers.
Education: At least 2 years of applicable experience and a High School diploma or equivalent
Skills: The ideal candidate will: Possess a foundational understanding of SAP, GIS, Open Utilities, and Google Maps Demonstrate the ability to read and interpret electric distribution maps Be highly proficient in Excel Demonstrate professionalism in all interactions Exhibit strong verbal and written communication skills Maintain strong attention to detail with a focus on customer satisfaction Apply basic problem solving skills Collaborate effectively within a team environment
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