Epitec is seeking an expierneced User Experience Designer to join our automotive client’s team in Dearborn, MI. As a User Experience Designer, the candidate will play a pivotal role in shaping data experiences by translating complex data, systems, and analytics into intuitive, user-centered products that drive insight, efficiency, and decision-making.
- This is an ongoing W2 contract with potential for conversion
- This is a hybrid position in Dearborn, MI (4 days onsite)
Top responsibilities:
- Partner closely with software engineers, system engineers, architects, data engineers, and product managers to align on scope, timelines, and delivery; drive clear communication throughout launch
- Lead user discovery: conduct interviews, JAD sessions, surveys, observational research, and usability studies to understand real workflows, pain points, goals, and success criteria
- Create and maintain personas (role, experience level, goals, pain points) and map user journeys/flows to inform the “Data Experience” (DX)
- Identify, document, and validate use cases; translate findings into clear, testable requirements
- Own requirements management: document requirements, ensure best-practice quality (testable, not combined), and establish/maintain requirements traceability with the product team
- Map and optimize processes using swim lane diagrams and value stream maps (VSMs) to improve end-to-end user and data workflows
- Collaborate with architects to understand and, when needed, help design product, technical, and data architecture as it impacts usability and product characteristics
- Produce design deliverables end-to-end: sketches/visuals, branding elements, wireframes, design boards, user flows/journeys, and interactive prototypes
- Facilitate design reviews with users and stakeholders; gather feedback and refine designs to ensure intuitive, usable solutions
- Plan and execute usability/UX validation (heuristic reviews, A/B tests, use case walk-throughs) to ensure the product meets requirements and usability standards
- Perform application testing to confirm functionality meets requirements and supports the intended user experience
- Support enablement by helping create training materials and assisting with user adoption
Top Qualifications:
- 3–5 years of product design / product development experience (Designer 2 level)
- Bachelor’s degree in a computer-related or design-related field (Master’s a plus)
- Strong verbal and written communication, critical thinking, consulting mindset, and decision-making skills
- Hands-on experience with user research and interviewing techniques (discovery through testing)
- Proven ability to define personas, map user journeys, and document use cases
- Strong requirements skills, including requirements documentation and traceability
- User interface design experience, including creating styles and style guides
- Experience mapping and improving processes (swim lanes, value stream mapping)
- Working knowledge of accessibility and compliance, including Veterans With Disabilities Act considerations and WCAG guidelines
- Experience evaluating products and providing actionable design recommendations
- Experience testing products (usability testing and application testing)
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