Job Title
Finance Support Associate
Location
Grand Rapids, MI
Schedule
Hybrid – Onsite required for training and as needed; work-from-home available after training upon approval (typically Monday, Thursday, Friday)
- Standard work hours: 8:00 AM – 5:00 PM
- Overtime may be available
Type
Contract (3-Month Open-Ended)
Pay
$22–23/hr
W2 Only – No C2C
Local Candidates Only
Summary
Join a growing healthcare organization as a Finance Support Associate, supporting charge entry and billing operations. This role is ideal for a detail-oriented professional with strong customer service skills, banking or financial experience, and the ability to navigate systems and reconcile data accurately. You will play a key role in ensuring billing accuracy, timely processing, and identifying trends to improve operational efficiency.
Key Responsibilities
- Accurately enter and post professional charges into the billing system to the appropriate accounts
- Review and validate registration data to identify and correct issues prior to daily charge updates
- Research and reconcile account discrepancies to ensure billing accuracy
- Maintain turnaround times for processing encounter forms and charge entries
- Identify trends or recurring errors in encounter forms and communicate findings to appropriate teams
- Review charge summaries and make necessary corrections to ensure data integrity
- Utilize Excel and internal systems to track, analyze, and manage billing data
- Support process improvements through strong attention to detail and problem-solving
Required Qualifications
- 0–2 years of experience in healthcare billing, charge entry, banking, or related field
- Experience with ICD/CPT coding, medical terminology, or insurance guidelines preferred but not required
- High School Diploma or equivalent required
- Strong attention to detail and accuracy in data entry
- Customer service experience with the ability to communicate effectively
- Proficiency in Microsoft Excel
- Comfortable working with technology and learning new systems quickly
Preferred Qualifications
- Associate’s Degree preferred
- Experience with reconciliation processes
- Exposure to healthcare billing systems or claims processing
Work Environment & Physical Requirements
- Primarily sedentary, with frequent sitting and occasional standing/walking
- Requires frequent use of hands/fingers for data entry and system navigation
- Ability to handle light physical tasks (up to 10–20 lbs occasionally)
Additional Information
- Equipment will be provided
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