Job Title: Software Tester 3
Contract Duration: 1-year, possible extension
Location: Plano, TX
Work Arrangement: Onsite
Pay: $27-$29
Essential Duties & Responsibilities
- Evaluate model output quality across diverse scenarios and edge cases.
- End-to-end AI execution and validation of new AI features, ensuring functional accuracy, reliability, and alignment with product requirements before release.
- Design, run, and evaluate prompt-based test scenarios to ensure consistent and high-quality language model outputs.
- Report performance / usability bugs and inconsistencies in AI-driven features with user impact assessments.
- Exceptional problem-solving abilities and debugging and log analysis skills.
- Automate prompt validation where possible, using tools generated internally.
- Support continuous improvement of UX and AI feature integration through data-driven QA practices like benchmarking.
- Ensure successful execution of multiple projects simultaneously.
- Communicate with internal/external teams in professional manner to build and maintain excellent rapport.
- Works on problems of limited scope. Follows standard practices and procedures.
- Conduct usability testing across platforms to identify friction points and accessibility issues.
- Strong problem solving and analytical skills, communication (verbal and written) skills, and organizational and documentation skills
- Goal oriented, possess a sense of urgency and capable to work under pressure and also work independently with limited supervision
Qualification (Background and Experience)
- BS in Computer Science/Engineering/Data science or related field required
- 1–3 years software QA experience required.
- Proven experience with QA test plans, manual/automated test execution, and defect management.
- In-depth knowledge of product quality management and QA lifecycles (SDLC).
- Familiarity with AI systems, LLMs, and prompt engineering tools is desirable.
- Experience in the Mobile/Telecom industry is desirable.
- English and Korean (business proficiency in speaking/reading/writing) preferred.
- Strong communication, multi-tasking, and organizational skills.
- Self-motivated and proactive; able to engage with multiple teams across multiple locations.
- Sense of ownership with a drive to complete projects end-to-end.
- Passion for continuous learning and staying current with evolving technologies.
- Understanding of how technology influences culture and society in the US.
#LI-MM1