Federal Contract Support: Provide administrative support to Federal Program Managers across multiple contracts.
Contract Compliance: Ensure all activities align with federal regulations to minimize risk.
Product Management: Add products to contracts for various government agencies.
Email & Communication Management: Respond promptly to internal and external customer requests.
Contract Deliverables: Ensure deliverables are accurate, complete, and submitted on time.
Inbox Monitoring: Manage contract-related email boxes for product updates and pricing changes.
Order Routing: Maintain contract routers and process orders per instructions.
Issue Escalation Awareness: Recognize when to escalate or resolve concerns.

These are the areas of expertise that support success in the role:

Federal Agencies Familiarity: Understanding of how federal organizations operate.
Government Procurement Processes: Knowledge of forms like Purchase Orders and Delivery Orders.
Internal Systems Experience: Especially with CDW/G systems (if applicable).

These are the practical abilities needed:

Communication: Strong verbal and written skills.
Customer Service: Ability to interact professionally with clients and stakeholders.
Organization & Time Management: Handle multiple tasks independently.
Software Proficiency: Skilled in Microsoft Excel, Outlook, Word, and Access.
Bachelor’s Degree
5 years of general office experience
3 years of contracts experience
3 years of experience with internal CDW/G systems