Technology VMO Manager

Summary
The Technology VMO Manager leads the staff and processes related to the procure-to-pay and category / vendor management. This role collaborates with the Senior Manager for Technology VMO to develop and administrate procurement policy and procedure improvements.

Responsibilities

• Provide the agile project management skills needed to assess and restructure procurement processes and implement any related changes as needed.
• Manage the day-to-day approvals and workloads of the VMO’s Technology Procurement team to ensure that Technology spend aligns to the overall sourcing strategy.
• Monitor the procured software license and collaborate with Technology Software Asset Management team to ensure audit compliance.
• Develop the policies, systems and processes necessary to provide repeatable results and documented assumptions to forecasts and costing.
• Uncover savings opportunities and collaborate with Indirect Procurement and Technology Vendor Managers to jointly lead the execution of industry best practices.
• Collaborate with IT, finance, and procurement teams to optimize renewals.
• Provide detailed reports and analyses on usage trends and cost implications.
• Develop and implement strategies to reduce costs.
• Maintain open lines of communication with stakeholders to address issues and understand current business objectives and trends.
• Drive procurement decisions based on cost, scenario analysis, and market trends.
• Hire, train, and manage procurement staff.

Required Qualifications

• Bachelor’s degree plus 7 years of IT-related internal use services and software procurement, as well as license management experience with at least 3 years in a people leadership capacity; OR
• 11 years of IT-related internal use services and software procurement, as well as license management experience with 3 years in a people leadership capacity.
• Advanced use of Microsoft applications to include Excel, Power BI, PowerPoint, and Teams, as well as ServiceNow ITBM (IT Business Management).
• Excellent verbal and written communication skills in addition to presentation skills with the ability to effectively interact with all stakeholders including senior leadership.
• Ability to present complex topics in a repeatable and summary format.
• Strong data analysis and financial modeling abilities regarding license costs and volume-based variables.
• Track record of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines in an agile work environment.
• Strong conflict resolution skills with the ability to be persuasive and hold partners and coworkers accountable.
• Strong contract law, risk management, and business planning skills.
• CPSM, CPSD, CTPRP, or PMP certification obtained within 15 months of employment is a plus. If already licensed, the certification should be current.
• Master’s degree in business administration, engineering, finance, management, supply chain, economics, or technology is a plus.