At Epitec, we pride ourselves on delivering top-notch network engineering support and optimization for our clients. Recently, we were asked to provide comprehensive support for a leading automotive OEM’s global layer 2 and 3 LAN and WAN, encompassing numerous technologies.
Key Project Deliverables:
- 24×7 On-Site and On-Call Support: Ensuring continuous support and swift incident resolution to enhance network uptime and reliability.
- Incident/Problem Management: Addressing and resolving network issues promptly to maintain seamless connectivity.
- Configuration and Performance Management: Optimizing network performance through effective configuration and management practices.
- Change Management: Reducing risks associated with system changes through meticulous change management practices.
- Security Management: Strengthening network security posture through proactive threat monitoring and compliance measures.
Our efforts resulted in enhanced network uptime, improved performance, and a strengthened security posture. Additionally, our strategic insights and proof-of-concept initiatives empowered executive decision-making for future network enhancements.
Technologies/Tools Used: Cacti, NetQos, Netcool, Weathermaps, NDB, BMC, Splunk, IPSLA Manager, NetVis, TFTPOVERVIEW