Job Title: AP Vendor Relations Coordinator – Junior
Contract Duration: 4 months, possible extension
Location: Marlborough, MA
Work Arrangement: Hybrid
Summary
The AP Vendor Relations Coordinator – Junior supports the Accounts Payable team by serving as a primary point of contact for vendors and internal business partners. This role is responsible for resolving invoice and payment inquiries, maintaining accurate vendor records, researching discrepancies, and ensuring timely and accurate payment processing. The ideal candidate is detail-oriented, customer-focused, and comfortable working in a fast-paced, high-volume environment.
Responsibilities
- Respond to vendor inquiries regarding invoices, payments, account status, and payment discrepancies.
- Research and resolve accounts payable issues by collaborating with vendors and internal departments.
- Review, process, and maintain vendor records to ensure data accuracy and compliance with company policies.
- Investigate invoice exceptions, missing documentation, and payment discrepancies.
- Monitor shared email inboxes and manage requests within established service-level expectations.
- Communicate professionally with vendors and internal stakeholders to provide timely issue resolution.
- Assist with payment processing activities, including invoice tracking and status updates.
- Maintain accurate records of vendor communications and issue resolutions.
- Support month-end and year-end Accounts Payable activities as needed.
- Identify opportunities to improve processes and contribute to operational efficiencies.
Required Skills & Qualifications
- 1-3 years of experience in Accounts Payable, Vendor Relations, Customer Service, or a related administrative role.
- Strong attention to detail and organizational skills.
- Excellent verbal and written communication skills.
- Ability to research, analyze, and resolve issues independently.
- Proficiency with Microsoft Office, particularly Excel and Outlook.
- Strong customer service mindset with the ability to build positive vendor relationships.
- Ability to manage multiple priorities in a high-volume environment.
- Experience working with ERP or Accounts Payable systems is preferred.
Preferred Qualifications
- Associate’s or Bachelor’s degree in Business, Accounting, Finance, or a related field.
- Previous experience supporting vendor management or accounts payable operations.
- Experience working in a corporate or shared services environment.
Ideal Candidate
A successful candidate will be a proactive problem-solver who enjoys working with both internal teams and external vendors. They will possess strong communication skills, attention to detail, and the ability to effectively manage vendor inquiries while ensuring accurate and timely payment resolution.
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