Business Analyst
Location: Nashville, TN
Schedule: Monday – Friday, 1st shift (Hybrid – fully on-site by 2026)
Job Type: W2 contract
Pay Rate: $35 – 40/hourly with optional benefits packages including PTO, medical insurance, and 401k
Position’s Contributions to Work Group
- Act as a Business Analyst: work with end users to resolve system issues, gather requirements, write design documents, test new functionality.
- May progress into training new users on system functionality.
- Collaborate closely with design developers to ensure requirements are understood and implemented correctly.
Task Breakdown:
- Review reports to identify trends and concerns.
- Track and troubleshoot input/processing errors.
- Perform analysis and reporting.
- Identify root causes of errors and propose solutions.
- Develop and monitor metrics to ensure business process effectiveness.
- Coordinate with management to define scope, specs, and controls for projects.
- Ensure compatibility of new technologies with existing systems.
- Analyze and define new processes and system requirements.
- Assist in designing and integrating new business technologies.
- May manage projects: plans, charters, business cases, requirements, status reports.
- Develop specifications for system enhancements and communicate user needs to IS.
- Create and maintain training materials, documentation, standards, and procedures.
- Provide training and support to end users and dealers.
- May coordinate testing activities and ensure proper documentation.
- Participate in system and user acceptance testing.
- May coordinate Sox audits and reporting.
- Evaluate current business processes and their impact on FPD.
- Collaborate with IS and support departments on project scope and deliverables.
- Review industry best practices and assess current process effectiveness.
- Determine appropriate systems and requirements to support processes.
- May manage website content and user access.
- Contribute to continuous improvement objectives.
- Identify problem areas and develop resolutions.
- Understand and apply the company’s Harassment policy.
Education & Experience:
- 4-year degree in any discipline + 2 years exempt experience in relevant fields (IS, finance, marketing, etc.).
- Progressive work experience showing increased responsibility.
- Equivalent experience may substitute for education.
Technical Skills (Required)
- Writing Functional Design Documents
- DocuSign Support
- Azure/DevOps
- ServiceNow
- Microsoft Office
- Reading XML
- Finance business experience
Soft Skills (Required)
- Strong oral and written communication
- Ability to communicate across all organizational levels
- Previous business analyst experience