Certified Instructor Program Specialist
Location: Wichita, Kansas
Schedule: 1st Shift | Monday–Friday | 8:00 AM–4:30 PM
Work Arrangement: Fully Onsite (No Remote Option)
Visa Sponsorship: Not available now or in the future
Overview
We are seeking a Certified Instructor Program Specialist to support the administration, communication, and continuous improvement of dealer training and professional development programs. In this role, you will serve as a key resource for training operations, communications, and stakeholder support, helping instructors efficiently manage classes, student enrollment, course completion, and learning resources.
The ideal candidate is highly organized, detail-oriented, customer-focused, and enjoys working in a collaborative environment. This position offers the opportunity to support adult learning initiatives, improve processes, and contribute to the success of training programs across a dealer network.
Key Responsibilities
- Provide communication support and consulting services to support organizational goals and training initiatives.
- Research, write, edit, and distribute communications including presentations, bulletins, reports, videos, and other learning materials.
- Support the development of marketing and promotional materials for training opportunities.
- Manage inquiries received through a centralized support system.
- Process training requests within a Learning Management System (LMS), including:
- Creating scheduled course offerings
- Managing enrollments
- Closing completed offerings
- Supporting learner records and completion tracking
- Present information and training-related updates to stakeholders in small group and one-on-one settings.
- Support the day-to-day execution of dealer education and development programs.
- Assist with process improvement initiatives aimed at enhancing program efficiency and user experience.
- Maintain training resources, optimization tools, and program documentation.
- Build and maintain strong working relationships with internal and external stakeholders.
- Research and incorporate industry best practices related to training, communications, and adult learning.
- Support professional development initiatives within an adult education environment.
Required Qualifications
- 1–3 years of administrative, program coordination, accounting support, training support, or related experience.
- Strong verbal and written communication skills.
- Excellent organizational and time management abilities.
- Ability to coordinate multiple projects and meet deadlines.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to work independently and manage changing priorities.
- Strong customer service and stakeholder management skills.
- Detail-oriented with a high level of accuracy.
- Demonstrated ability to collaborate effectively within a team environment.
Top Must-Have Skills
- Self-motivated and proactive
- Strong willingness to learn and grow
- Proficient in Microsoft Office Suite
- Excellent customer service skills
Preferred Qualifications
- Bachelor’s degree preferred (Education, Agricultural Education, Agricultural Business, Business Administration, Communications, or related field).
- Experience working with Learning Management Systems (LMS) or similar databases.
- Adult education or training program experience.
- Professional development program experience.
- Experience supporting instructor-led training programs.
- Background in communications, content development, or instructional support.
Work Environment
- Fully onsite position
- Business casual dress code
- No travel or driving required
If you are passionate about supporting learning programs, improving processes, and delivering exceptional service to stakeholders, we’d love to hear from you.
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