Job Title: Infrastructure Engineer
Location: Orlando Training Center, 7009 S. County Road 13, SE Corner of Hwy 529 & Dallas Blvd, Orlando, FL 32833
Job Type: Contract
Expected hours per week: 40+ hours per week
Schedule: Monday to Friday, 7:00 AM – 3:30 PM, onsite from day one (no remote option); occasional travel to other Remote Sites locations within the U.S.
Pay Range: $25.00 per hour
Job Description:
Provides basic day-to-day operational support for a computing environment, following established procedures to ensure smooth operations. Responsibilities include management of onsite desktop hardware, software troubleshooting, printer hardware support, smart hands assistance for server/network teams, conference room support, asset lifecycle management, and computer deployments. Tasks also include imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets via ServiceNow. The role involves documentation, inventory management, supplier interaction, and applying technical knowledge for equipment maintenance and issue resolution. AV support and strong communication skills are essential.
Must Haves:
- 1 year of IT experience
- Valid driver’s license (travel by plane and rental car required)
- Deskside/desktop support experience
- AV experience
- Strong communication skills
- Bachelor’s or associate degree preferred (not required)
Visa sponsorship is not available
Benefits: 80 hours paid time off, paid holidays, medical insurance contributions, dental vision and our 401k retirement savings plan