Job Title: Data Entry Support
Location: Nashville, Tennessee
Job Type: W2 Contract
Expected hours per week: 40 hours
Schedule: Remote
Pay Range: $16.50-18.50 an hour
Job Description:
This role supports the configuration, maintenance, and ongoing optimization of an Electronic Health Record (EHR) system across multiple healthcare organizations. The position blends EHR application support, system configuration, user administration, medication management, testing, and training support to ensure accurate system functionality and a positive end-user experience. The individual will work closely with the EHR team to build and maintain clinical workflows, manage user access, support go-live activities, validate system updates, and develop training materials.
Key Responsibilities:
- Configure and maintain EHR system components including worklists, orders, order sets, flowsheets, templates, billing templates, and dashboard access.
- Build and update non-medication and medication-related orders, formularies, drug item masters, order groups, and order sets across multiple sites and environments.
- Perform system validation testing following upgrades and updates, documenting findings and communicating issues to the EHR team.
- Provide Tier 1 end-user support by troubleshooting common issues, monitoring support channels, and escalating complex problems when necessary.
- Manage user accounts and security roles, including access updates, role assignments, location changes, and account deactivation.
- Validate user roles and permissions to ensure appropriate access following system changes, upgrades, and environment creation.
- Support training initiatives by formatting documentation, creating training videos and materials, and processing training registration requests.
- Assist with medication inventory implementation activities, including lot transfers, inventory setup, and inventory adjustments during site go-lives.
- Conduct audits and reviews of template configurations across environments, identifying discrepancies and recommending improvements.
- Complete ongoing maintenance and enhancement requests related to EHR configuration, medication management, and clinical workflows across all applicable sites and environments.
Benefits: Medical, Dental, Vision, PTO & 401K
#LI-MF2
#INDPRO