Position: Health Coordinator
Location: Chicago, IL (remote, with required field visits 1-2 days per week)
Employment Type: Full-Time Contract
Pay: $20 per hour
Description: This position is responsible for contacting members to inform and educate them on our medical management programs; conducting research, performing data entry, responding to inquiries from members, and supporting the clinicians in the Medical Management department with their provider and member activities.
Requirements:
- 1 year of college and 2 years of experience with automated systems OR 3 years of experience with automated systems
- 1 year experience with managed care system
- Experience coordinating member needs, providing assistance to members, and analyzing member needs
- Knowledge of medical terminology
- Knowledge of managed care claims systems
- PC proficiency including Microsoft Office applications
- Customer service skills
- Verbal and written communications skills including developing written correspondence to members and to other department personnel and coaching skills to educate members on medical issues
- Ability to complete door knocks in the Chicago area (field visits will take place 1-2 days out of the week for members who are not able to be reached)
Preferred:
- College courses in computer science or the medical field