Job Title: Parts Coordinator / Packaging Operations Coordinator
Compensation: $20.97/hr
Location: Mattoon Illinois, 61938
Visa Sponsorship: Not available now or in the near future
Position Overview:
The Parts Coordinator serves as a key liaison between channel partners and internal teams, resolving moderately complex issues related to service parts, product configuration, availability, and shipments. This role also supports packaging operations and ensures smooth communication across the supply chain network.
Key Responsibilities:
- Coordinate packaging and container solutions for service parts within the John Deere network
- Support packaging operations projects focused on safety, quality, and productivity
- Perform administrative tasks including data entry, document preparation, and email communication to support third-party packaging facilities
- Resolve parts-related issues across distribution centers, factories, vendors, and dealers (e.g., mixed stock, defective items, unshipped orders)
- Maintain and update documentation and databases using Microsoft Office tools
- Access and analyze data to support supply chain and customer service operations
- Collaborate with internal stakeholders to ensure timely resolution of operational challenges
- Operate and troubleshoot equipment and systems to improve efficiency and productivity
Required Skills & Qualifications:
- Proficiency in Microsoft Office (Excel, Word, Outlook, Teams)
- Strong critical thinking and decision-making skills
- Ability to analyze datasets and identify trends or issues
- Experience leading issue resolution across cross-functional teams
- Comfortable working in a high-traffic warehouse environment
- Able to lift up to 50 lbs and be on feet for up to 70% of the workday
- Available to work 40 hours per week
Preferred Qualifications:
- Experience in warehouse or production environments
- Familiarity with Warehouse Management Systems (e.g., SAP)
- Knowledge of work standard development
- Prior administrative experience
Education:
- Bachelor’s degree in Business, Supply Chain, or related field preferred
- Equivalent work experience will be considered
Core Competencies:
- Adaptability
- Valuing Differences
- Sound Decision-Making
- Effective Work Management
- Innovation
- Impactful Communication