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Job Title: Parts Order Fulfillment Analyst
Location: Dubuque, IA or Waterloo, IA
Job Type: Full Time, Contract
Expected hours per week: 40
Schedule: 8:00am-4:30pm
Pay: $26/hr
Job Description:
We are seeking a Parts Order Fulfillment Analyst to support service parts planning, forecasting, and availability for a global manufacturing organization. This role is responsible for ensuring customers have access to the service parts they need by developing accurate forecasts, analyzing inventory and demand data, and coordinating with cross-functional teams to improve part availability and customer satisfaction.
This is an excellent opportunity for recent college graduates or early-career professionals with experience in supply chain, operations, logistics, purchasing, inventory planning, or business analysis.
Key Responsibilities
- Develop and maintain forecasts for new and existing service parts using historical data, engineering input, product knowledge, and market trends.
- Analyze inventory levels, demand patterns, and fulfillment metrics to ensure service part availability.
- Recommend forecast adjustments and ordering strategies to optimize supply and meet customer demand.
- Facilitate meetings with Engineering, Product Support, Supply Management, Marketing, and Operations teams to define service part requirements.
- Manage order fulfillment activities and support execution of the master schedule.
- Monitor key performance indicators (KPIs) and identify opportunities to improve processes and customer service levels.
- Generate reports and analyze data from multiple systems to support business decisions.
- Document current processes, identify gaps, and recommend continuous improvement initiatives.
- Assist with project planning, risk identification, stakeholder communication, and implementation of business process improvements.
- Support division objectives while ensuring compliance with established policies and procedures.
Required Qualifications
- Bachelor’s degree in business, Supply Chain, Operations Management, Engineering, Logistics, or a related field.
- Strong analytical and problem-solving skills.
- Ability to interpret data and make informed business decisions.
- Excellent written and verbal communication skills.
- Strong organizational and project management abilities.
- Proficiency with Microsoft Office Suite, especially Excel.
- Experience using SAP or similar ERP systems.
- Experience in one or more of the following areas:
- Supply Chain
- Purchasing
- Procurement
- Logistics
- Warehousing
- Inventory Planning
- Service Parts Management
- Operations Support
Preferred Qualifications
- Experience in a service parts or aftermarket support environment.
- Knowledge of supply chain planning and forecasting principles.
- Familiarity with mechanical, hydraulic, or electrical equipment and components.
- Experience generating reports from business systems and databases.
- Background in data analytics, statistics, or process improvement.
- Experience supporting engineering or operations-related projects.
Key Skills
- Forecasting & Demand Planning
- Data Analysis & Reporting
- SAP & ERP Systems
- Supply Chain Operations
- Inventory Management
- Project Coordination
- Continuous Improvement
- Cross-Functional Collaboration
- Stakeholder Management
- Problem Solving
Why Join Us?
- Opportunity to work with a global manufacturing leader.
- Exposure to Supply Chain, Operations, Engineering, and Product Support functions.
- Strong growth potential for recent graduates and early-career professionals.
- Collaborative team environment with opportunities to contribute to process improvements and business success.
Apply today if you enjoy analyzing data, solving problems, and ensuring customers receive the parts they need when they need them.
Benefits: 80 hours paid time off, and medical insurance contributions, dental vision and our 401k retirement savings plan
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