Remote Appeals Coordinator (Healthcare) – $20/hour ? Fully Remote (U.S. only – excluding NY, CA, AK)
? Full-Time | 40 hours/week | CST hours required We’re hiring a detail-oriented Appeals Coordinator to support a healthcare team handling physical health appeals. If you have strong customer service skills, enjoy administrative work, and can manage multiple tasks, this is a great opportunity to grow within healthcare operations.
What You’ll Do - Respond to inquiries from members, providers, and clinicians
- Process and route healthcare appeals to the appropriate teams
- Perform data entry, case updates, and documentation
- Conduct outbound calls to gather or clarify information
- Research appeal cases and communicate updates
- Support teams with case setup, tracking, and resolution
- Collaborate across departments to resolve issues
What We’re Looking For - 1–2 years of college or 3+ years of related experience
- Customer service or member support experience
- Basic knowledge of medical terminology
- Strong computer skills (Microsoft Office, databases)
- Excellent communication and organizational skills
Schedule & Requirements - Monday–Friday schedule (CST hours)
- Mandatory rotation:
- 3–4 holidays per year
- 1 weekend every 3rd weekend
- Must maintain confidentiality and follow HIPAA guidelines
| 