Job Title: Product Analyst – Junior
Work Arrangement: Remote
Pay Rate: $35-40/hour
Note: US citizen and GC holders only for this role at this time
What You’ll Discover
- Inclusive culture.
- Global IT organization that collaborates across U.S., Canada, Europe, India, and Australia
- Challenging, collaborative, and team-based environment.
- Opportunities to learn and support technology solutions that enable distribution, fulfillment, automation, robotics, material handling equipment, and warehouse operations.
- A role partnering with Product Managers, Product Owners, Product Analysts, Engineering, Architecture, Security, Infrastructure, vendors, and business stakeholders.
Responsibilities
- The mission of the MHE and Automation Solution Delivery team is to partner with our business, engineering, operations, and vendor teams to deliver scalable technology solutions that support distribution and fulfillment operations across the Client global supply chain. Our team supports new site deployments, automation and material handling solutions, vendor integrations, solution design, product delivery, testing, implementation, and post-go-live support.
- We are looking for a Product Analyst – Junior to join the MHE and Automation Solution Delivery team. In this junior-level role, you will work as part of an Agile product team and build foundational product analysis skills while supporting the translation of business needs into clear requirements, process flows, user stories, acceptance criteria, test cases, and implementation deliverables. With guidance from more experienced team members, you will partner with Product Managers, Product Owners, Product Analysts, Engineers, Project Managers, business stakeholders, vendors, and cross-functional IT teams to help deliver reliable and sustainable technology solutions for our distribution and fulfillment network.
- The ideal candidate is curious, organized, detail-oriented, collaborative, and eager to learn. This person should enjoy understanding business processes, asking thoughtful questions, documenting information, validating solutions, supporting testing, and helping teams deliver outcomes that improve operations. This role is well suited for someone looking to develop experience across business analysis, Agile delivery, technology, and MHE and automation solutions.
Required Skills/ Experience
- Bachelor’s degree OR equivalent combination of relevant education, training, internship, project, or work experience.
- 1-3 years’ experience in an Agile environment, product team, IT delivery team, warehouse operations, business analysis role, internship, co-op, academic project, or related setting.
- Foundational experience with Jira, Visio, Microsoft Teams, Excel, Word, PowerPoint, or similar collaboration and delivery tools.
- Ability to gather, document, and clarify requirements with support from business and technology stakeholders.
- Experience creating or supporting test cases, process flows, requirements documentation, or similar artifacts through work, internships, coursework, or projects.
- Strong analytical, critical thinking, communication, and problem-solving skills, with a willingness to seek guidance when needed.
- Ability to organize multiple priorities, follow through on commitments, and raise risks or blockers promptly.
- Strong attention to detail and ability to produce clear written documentation.
- Willingness to support deployments, testing events, and hypercare activities, including occasional travel up to 30%
Preferred Experience/Skills
- Exposure to technology implementations, vendor coordination, infrastructure, integrations, security, architecture, or operational readiness is helpful.
- Familiarity with Agile concepts and practices such as Scrum, Kanban, sprint planning, backlog refinement, and team ceremonies.
- Exposure to functional testing, user acceptance testing, defect tracking, implementation support, or production support is helpful.
- Interest in supply chain, distribution, fulfillment, warehouse management, material handling equipment, automation, robotics, or vendor-delivered technology solutions.
- Experience creating or contributing to process flows, requirements, test cases, or other delivery documentation through work, internships, coursework, or projects.
- Curiosity about technology, operations, automation, and continuous improvement.
- Ability to build relationships, ask good questions, listen carefully, and communicate clearly with business and technology partners.
#LI-IS1