Product Owner 3 (Digital Platform / CIAM)
Location: Chicago, IL (Hybrid – 2-3 days onsite)
Duration: Initial 6-month contract through year?end, with strong likelihood of extension
Work Schedule: Monday-Friday, 1st shift
Travel: Up to 25% (primarily Peoria, IL)
Compensation: $69.00-$72.00 per hour
About the Role
Caterpillar is seeking a senior Product Owner to support high?complexity digital identity initiatives within its Customer Identity and Access Management (CIAM) platform. This role will work closely with technical program managers, architects, and engineering teams to drive planning, roadmap execution, dependency management, and cross?team coordination for mission-critical onboarding and identity capabilities across Caterpillar’s digital ecosystem.
This is a hands-on product leadership role focused on modernizing and scaling foundational platform services that support secure access, customer onboarding, and overall digital experience across web and mobile applications.
Key Responsibilities
- Own and manage the product roadmap and backlog for CIAM platform services, ensuring clear priorities aligned to business value
- Serve as the primary product owner for complex, high?impact digital platform initiatives
- Partner with engineering, architecture, API, and platform teams to guide solution development
- Drive cross-team coordination and dependency management across multiple workstreams
- Translate business and customer needs into clear, actionable product requirements and acceptance criteria
- Represent the customer and stakeholder perspective throughout the delivery lifecycle
- Communicate product priorities, progress, and trade?offs to technical and business stakeholders
- Support Agile delivery ceremonies and ensure alignment with SDLC best practices
Key Initiatives Supported
- Profile Service Centralization
- Account Management Security & Consent Preferences
- Modern Password Policies
- Registration without Email (SMS?based registration and social authentication enablement)
Required Qualifications
- Bachelor’s degree required
- 5-7 years of experience as a Product Owner or Product Manager for application or platform/API?based products
- 5+ years of experience working with Agile development teams across multiple concurrent initiatives
- Strong experience managing and prioritizing product backlogs for complex technical products
- Solid understanding of SDLC and Agile delivery methodologies
- Experience using Agile tools such as JIRA, Azure DevOps (VSTS), Rally, or Aha
- Familiarity with APIs, including Postman and API development or consumption
Preferred Qualifications
- Domain experience supporting digital platforms, IoT, or industrial service systems
- Excellent stakeholder management and cross?functional communication skills
- Strong organizational, planning, and decision?making abilities
- Ability to navigate sensitive or complex technical and business discussions
Work Environment
This is a hybrid role based out of Caterpillar’s Chicago office, requiring onsite presence 2–3 days per week. The role may evolve to full?time onsite in the future. Candidates must be local or willing to relocate at their own expense and be onsite from day one.
Why Caterpillar
At Caterpillar, you’ll help build digital platforms that power critical products and services used around the world. You’ll collaborate with talented teams, solve meaningful problems at scale, and contribute to initiatives that directly support Caterpillar’s long?term digital and customer experience strategy.
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