Contract Administrator
Rate: $35-$41/hour
Contract to Hire
Hybrid in Orlando, FL
Job Details:
- Responsible for the administration, performance, and growth of the utility’s non-regulated products and services portfolio. This role oversees contracts, vendor relationships, financial performance, project execution, and customer satisfaction while ensuring regulatory compliance and alignment with organizational strategic goals.
- The Contract Manager serves as the primary liaison between internal stakeholders, customers, contractors, and vendors to successfully deliver energy solutions that generate revenue and enhance the customer experience.
Key Responsibilities
- Contract Management
- Develop, negotiate, execute, and administer contracts for non-regulated products and services.
- Ensure contract compliance with company policies, legal requirements, procurement standards, and regulatory guidelines.
- Monitor contract performance, service level agreements (SLAs), pricing, renewals, amendments, and expirations.
- Resolve contract disputes and coordinate with Legal, Procurement, and Risk Management as needed.
- Maintain accurate contract documentation and records. Product & Service Portfolio Management Manage the lifecycle and performance of non-regulated products and services, including: • Outdoor Lighting Programs • Indoor Lighting Solutions and Rebates • Electric Vehicle (EV) Charging Infrastructure • Emerging energy technologies and customer energy solutions
Responsibilities include:
- Identifying growth opportunities.
- Developing business cases and pricing strategies.
- Monitoring product profitability and customer adoption.
- Recommending new products and service enhancements. Vendor Management
- Develop and maintain strategic relationships with contractors, suppliers, and service providers.
- Establish vendor performance metrics and monitor quality, safety, schedule, and cost.
- Conduct vendor evaluations and performance reviews. • Coordinate issue resolution and corrective actions.
- Ensure vendors comply with safety, insurance, licensing, and contractual obligations. Project Management • Oversee implementation of customer projects from initiation through completion.
- Coordinate internal departments including Engineering, Operations, Construction, Customer Service, Finance, Procurement, and Legal.
- Monitor project schedules, budgets, risks, and deliverables.
Skills Required:
Familiarity with all, but not limited to, the following:
- Software Applications to include: Customer Information Systems (i.e. Customer Care & Billing), Tungsten Workflow (AP/invoice processing network), Documentum (enterprise content management system) or similar applications; · Analytical and organizational abilities
- Excellent writing skills (contract terms and language)
- Conflict resolution and negotiation skills
- Strong financial, negotiation, and analytical skills.
- Experience with ERP, CRM, and contract management software.
Ability to:
- Think creatively in solving problems and making effective decisions
- Calculate contract escalator ratios given industry recognized market indexes
- Make arithmetic computations using whole numbers, fractions and decimals, rates, ratios, and percentages
- Use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.).
Education:
- Bachelor’s Degree in Business Administration, Finance, Accounting, Economics, or related field of study from an accredited college or university
- Minimum of five (5) years of experience in procurement as a buyer or contract administration involving contract specifications, negotiating, and monitoring compliance of existing contracts
- Experience in the utility industry, preferred
- Experience managing commercial contracts and supplier relationships
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