Job Title:
Project Manager (Talent Acquisition Operations & Workday Support)
Location:
Austin, TX
Job Type:
Full-time, 6-months, On-Going Contract, W2
Schedule:
Monday – Friday, Onsite
Pay Range:
$41.60 – $48.33 per hour
Visa sponsorship is not available now or in the near future.
Workday Recruiting experience strongly preferred
Job Description:
Key Responsibilities
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Provide day-to-day operational support to the Talent Acquisition organization, including resolution of recruiting system questions and issues.
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Serve as a point of contact for recruiters and Talent Acquisition partners regarding recruiting processes, workflows, systems, and data.
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Research, investigate, and troubleshoot recruiting system issues, identify root causes, and coordinate resolution with appropriate teams.
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Monitor and manage incoming requests, ensuring timely and accurate issue resolution.
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Conduct regular audits, reconciliations, and reviews of recruiting and candidate data to maintain accuracy and integrity.
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Review recruiting transactions and processes for completeness and proactively identify potential downstream issues.
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Partner with Recruiting, HR Operations, HRIS, and other stakeholders to resolve operational challenges.
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Document recurring issues, resolutions, business processes, and standard operating procedures.
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Identify opportunities to improve operational efficiency, increase data quality, and reduce manual work.
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Maintain confidentiality while handling sensitive candidate and employee information.
Requirements
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3-7 years of experience in Talent Acquisition Operations, Recruiting Operations, HR Operations, HRIS support, or a related operational function.
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Experience supporting recruiting systems and operational processes in a high-volume environment.
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Experience performing audits, reconciliations, and data quality reviews.
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Proven ability to investigate issues, analyze data, and identify root causes.
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Experience creating process documentation and standard operating procedures.
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Ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail.
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Strong organizational, communication, and stakeholder-management skills.
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Ability to work independently and take ownership of issues through resolution.
Preferred Qualifications
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Experience supporting Workday Recruiting.
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Experience utilizing AI tools to improve operational support, knowledge management, or process efficiency.
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Experience creating, configuring, or maintaining AI assistants, chatbots, or self-service solutions.
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Experience identifying automation opportunities and implementing process improvements.
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Understanding of responsible AI practices, including data privacy, oversight, and validation of AI-generated outputs.
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Experience supporting large-scale Talent Acquisition organizations.
Skills
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Workday Recruiting
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Talent Acquisition Operations
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Recruiting Operations
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HR Operations
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HRIS Support
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Microsoft Excel
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Data Auditing
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Data Validation
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Data Reconciliation
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Process Improvement
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Root Cause Analysis
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Documentation & SOP Development
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Stakeholder Management
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Workflow Troubleshooting
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Knowledge Management
Education
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Bachelor’s degree preferred, or equivalent combination of education and relevant professional experience.
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