Job Title: Sales Development Representative
Location: Englewood Cliffs, New Jersey 07632
Schedule: Full-Time, Hybrid (Friday WFH)
Type: 12-Month Ongoing Contract, Likely Extension
Summary:
Client is seeking a dynamic and detail-oriented Sales Development Representative (SDR) to join our B2B eCommerce team. This role is ideal for a sales professional who thrives in a fast-paced, hybrid environment and is passionate about delivering exceptional customer experiences. You’ll be responsible for driving sales, managing accounts, and supporting the full customer lifecycle across Company’s B2B Online Store.
Education & Experience Requirements:
• Bachelor’s degree required
• 3–5+ years of experience in sales, account management, or business development (preferably in tech)
• Proven success in customer service and strategic sales
• Experience with structuring sales agreements, bundles, and custom offers
Key Responsibilities:
• Sell Company products and solutions to stakeholders, mid-market companies, and strategic partners
• Prospect and qualify new business opportunities
• Manage full customer lifecycle, including post-purchase support
• Track and resolve customer requests in collaboration with internal teams
• Analyze data to identify growth opportunities and improve processes
• Develop account plans aligned with customer strategies
• Promote adoption of the Company ecosystem (Mobile, Display, TV, Memory, Appliance)
• Ensure 100% customer satisfaction
Must-Have Skills:
• Strong sales and customer service skills
• Highly organized and detail-oriented
• Strong project/program management and documentation skills
• Ability to influence internal and external stakeholders
• Proficiency in Microsoft Excel
• Understanding of eCommerce platforms and digital ecosystems
• Customer-centric mindset with a proactive approach to problem-solving
Preferred Qualifications:
• Experience in technology sales or B2B eCommerce
• Ability to develop data-driven strategies and execute with precision
• Demonstrated innovation and initiative in improving customer experience
• Strong interpersonal and cross-functional collaboration skills