Job Title: Sales Operations Analyst I
Schedule: Hybrid
Location: Austin, Texas
Employment Type: 12 month contract (possibility for extension)
Pay Rate: $30-32 per hour/W2
Summary
Responsible for the day-to-day data inputs, tracking, reporting, and transactional execution that support partner incentive and investment programs. This role manages Salesforce record maintenance, contract intake, supplier onboarding coordination, payout request processing, recurring reporting, and cross-system data validation. The ideal candidate is highly detail-oriented and thrives in a high-volume, deadline-driven environment where accuracy and process compliance are critical.
Responsibilities
Contract & Record Management
- Create, update, and maintain Salesforce records, including accounts, contracts, incentive requests, and payout records.
- Perform data hygiene reviews to identify incomplete, duplicate, outdated, or inaccurate records.
- Enter executed contracts and associated metadata into Salesforce and internal systems, ensuring accuracy against source documents.
Procurement & Supplier Onboarding
- Coordinate supplier onboarding activities through internal procurement systems.
- Track onboarding requests through activation and monitor assessment and approval status.
- Maintain accurate supplier data across procurement systems and Salesforce.
- Support contract, PO, and non-PO documentation requirements while maintaining audit-ready records.
Payout Operations
- Prepare and submit payout requests with complete and accurate supporting documentation.
- Validate contract amounts, approved budgets, coding, and required attachments before submission.
- Track payouts from request through payment and maintain status reporting.
- Investigate and resolve payment exceptions and rejections.
- Reconcile paid, approved, and contracted amounts and escalate discrepancies.
- Partner with Finance, Revenue Accounting, and Deal Operations to support documentation requests and month- or quarter-end activities.
Reporting & Data Quality
- Maintain recurring trackers, dashboards, and status reports.
- Produce reporting on committed, approved, paid, and remaining program funds.
- Conduct completeness checks and identify data gaps or exceptions.
- Reconcile data across Salesforce, procurement systems, supplier records, finance systems, contracts, and trackers.
- Maintain SOPs, templates, intake forms, and supporting process documentation.
- Track outstanding action items and follow up with stakeholders to ensure completion.
Minimum Qualifications
- 1–3 years of experience in operations, sales operations, contract administration, procurement, AP/AR support, data entry, quality assurance, or a related field.
- Hands-on Salesforce experience, including record management, reporting, and bulk updates.
- Experience supporting procurement, invoicing, payments, supplier onboarding, or related transactional processes.
- Strong spreadsheet skills, including lookups, pivot tables, conditional logic, data cleanup, and reconciliation.
- Proven ability to maintain accuracy in high-volume, detail-oriented work.
- Strong written communication and organizational skills.
- Ability to follow documented processes and identify process improvement opportunities.
Preferred Qualifications
- Experience working across multiple systems and managing data discrepancies.
- Experience handling confidential financial, contractual, or partner information.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
#LI-SD1
#INDPRO