| Job Description: | Software Tester Work Location: 6625 Excellence Way, Plano, TX, USA Work Schedule: Fully Onsite Assignment Length: W2 Contract- 6 months with possible extensions Top Skills: Computer Science, Engineering or Computational Linguistics Job Profile Summary We are seeking a detail-oriented tester to evaluate the call voice quality performance on various devices. The role focuses on ensuring a reliable call quality for customers and internal users, and the robustness of the Automatic Speech Recognition (ASR) engine across diverse languages, accents, and real-world noise conditions. The ideal candidate combines a passion for audio editing and music with strong coding and analytical abilities that can quickly master audio testing methodologies. Responsibilities • Perform functional, regression, performance, and stress tests on voice calls using both automated scripts and manual procedures. • Simulate real world network impairments to evaluate the received and transmitted audio signal • Calculate objective quality metrics and correlate them with subjective user feedback • Work closely with codec developers, and test leads to diagnose issues (e.g., codec mismatches, echo cancellation failures, hardware limitations) • Develop and maintain automated test scripts • Collaborate closely with developers, QA engineers, and cross-functional teams • Detect, track, and document software defects, performance issues, and inconsistencies • Design, execute, and maintain functional, regression, and performance test cases for mobile apps and system features • Analyze test results and provide detailed reports and feedback to the development team • Passionate about new technology, audio, music, coding and AI • Work with a wide range of media, audio editing and music software • Understanding audio equalizer concept and audio signal Requirements and Qualifications • 6-month contract (to be extended as necessary) • Fluently read, write and speak English • Tech savvy – Intermediate-level skills using computers, mobile devices, spreadsheets • Ability to handle multiple tasks simultaneously • Critical thinker and problem-solving skills • Team player • Good time-management skills • Great interpersonal and communication skills • Strong attention to detail, ability to follow instructions, work independently as well as working on a team • Thrive in a fast-paced environment with short deadlines • Understanding of cultural/linguistic nuances and political correctness for respective language/country • Maintain up-to-date knowledge of relevant linguistic, regional, and cultural trends Education Preferred- Bachelor’s degree in Computer Science, Engineering, Computational Linguistics or a related technical field (or equivalent practical experience). |