About the Role
This position is responsible for researching and initiating telephone and written inquiries in a prompt, accurate and objective manner.
JOB REQUIREMENTS:
- High School Diploma or GED.
- 1 year customer service experience.
- Experience in telephone and email outreach, making decisions, and responding quickly to questions.
- Data entry and/or typing experience.
- Interpersonal, analytical, organizational and independent decision-making skills.
- Clear and concise verbal and written communication skills.
- Proficient with Microsoft suite (excel and word).
- Detail oriented.
Qualifications
- 1 year customer service experience, including call center or telemarketing.
- 6 months data entry experience in an office environment.
- Referral preference given to applicants able to take and meet Microsoft excel and word testing criteria.
Required Skills
- Customer service experience.
- Telephone and email outreach.
- Data entry and typing.
- Interpersonal and analytical skills.
- Clear communication skills.
- Proficiency in Microsoft Excel and Word.
Preferred Skills
- Experience in call center or telemarketing.
- Data entry experience in an office environment.