Title
Operations Manager 3
Client
Fortune 50 Company
Location
Atlanta, GA
Schedule
Monday – Friday, Onsite
8:30 AM – 5:00 PM
Type
Full-time, Ongoing W2, 9-Month Contract
New Role & Likely Extensions
Pay Rate
$32/hour, with overtime pay and a half
Benefits
Medical, Dental, Vision, 401(k), Life Insurance, Disability, Holidays Off but Unpaid, 1 Week of PTO
Summary
Our client is seeking an Operations Manager 3 to support daily operations and customer execution activities within a fast-paced, enterprise environment.
This role is ideal for a highly organized, detail-oriented professional who excels at task coordination, customer communication, and problem-solving in situations where direction or next steps may not be clearly defined. The Operations Manager will support single-family builder operations nationwide, ensuring schedules, follow-ups, and open items are tracked through to completion while maintaining strong communication with both internal stakeholders and customers.
This is a great opportunity to gain exposure to large-scale operational workflows, support cross-functional execution, and contribute to continuous improvement initiatives within builder and operations support teams.
Key Responsibilities
Operations & Task Coordination
- Track and coordinate completion of open tasks across construction and builder-related operations
- Manage daily task lists, follow-ups, and execution timelines
- Drive open items to resolution by coordinating across cross-functional teams
- Support execution of day-to-day operational activities for builder operations
Customer Communication & Escalation Support
- Coordinate resolution of customer escalations
- Communicate updates clearly and professionally to customers and internal teams
- Ensure consistent, accurate, and timely communication throughout issue resolution
Operational Analysis & Continuous Improvement
- Analyze opportunities for improvement in daily operations
- Support operational analysis and improvement initiatives
- Assist with documentation of processes, issues, and recommendations
Additional Support
- Support additional team and operational needs as they arise
Required Education & Experience
- Bachelor’s degree preferred
- 4–5 years of experience, preferably in customer-facing or operational roles
Required Skills & Qualifications
- Strong ability to stay organized and manage extensive task lists through completion
- Proven problem-solving skills, including ability to work with limited direction
- Clear, professional written and verbal communication skills
- Ability to manage competing priorities in a fast-paced environment
- Strong attention to detail and operational follow-through
- Proficiency in Microsoft Excel, PowerPoint, and Word
- Ability to document processes and translate data into actionable information
- Highly reliable, punctual, and consistent in attendance
- Collaborative and effective in building cross-functional relationships
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