Service Supply Planning and Procurement Analyst
Location: Hybrid, San Francisco, CA
Duration: 12-Month Contract
Pay Rate: $70.64/hour
Job Description
We are seeking a Service Supply Planning and Procurement Analyst to support supply planning, procurement, inventory management, supplier coordination, and customer backlog management activities.
Responsibilities
- Manage daily customer backlog by providing recovery dates based on supply plans and by working with OEMs.
- Review weekly new buy and repair supply requirements by analyzing output from supply planning systems.
- Place purchase orders and work with OEMs to expedite supply in case of demand upside within lead times.
- Maintain planning parameters in the supply planning system to ensure smooth weekly supply planning and execution.
- Publish weekly AppleCare MPS to multiple OEMs.
- Proactively work to ensure availability of materials in the supply chain, maintenance of inventory, and resolution of material shortages.
- Achieve key inventory metrics by overseeing master production schedules while ensuring compliance with material requirements.
- Work with downstream customers to provide a high level of customer service and responsiveness.
- Resolve labor and/or material shortages, backlogs, and other potential schedule interruptions.
- Collaborate cross-functionally with internal partners to support fulfillment of product demand through communication with vendors and stakeholders.
- Resolve shipping and scheduling issues and support business plans and forecasts for assigned product lines.
- Manage the full purchase order lifecycle, including PO creation, past-due management, PO takeovers, price management, and quantity changes.
- Manage and resolve SEMS (warehouse-to-buyer escalation management tool) tickets in a timely manner.
- Investigate and resolve invoice discrepancies with vendors and internal finance partners.
- Drive backlog management activities, including Wrike pack/part wash requests, substitution requests, and warehouse PO receipt escalations.
- Manage RC inventory levels and collaborate with warehouse and planning teams to support operational efficiency.
- Coordinate order processing for OEM and broker component sales, ensuring orders are received, tracked, and executed accurately.
#LI-CN1
#INDPRO