What You’ll Do
- Partner with product owners, business stakeholders, and developers to gather and refine requirements.
- Translate requirements into user stories, acceptance criteria, and technical specifications.
- Review and interpret API documentation to validate integrations and data flows.
- Understand front-end UI/UX needs to guide conversations between business and development teams.
- Ensure delivery aligns with customer needs and regulatory/financial requirements.
Must-Have Skills
- 2+ years of experience in Agile environments.
- Salesforce experience (hands-on configuration, administration, or strong analyst role exposure).
- Ability to learn quickly, work independently, and ask the right questions.
- Strong communication skills for both business and technical audiences.
Nice-to-Have Skills
- Salesforce certifications (Administrator, Business Analyst, or Developer).
- Experience with financial services or loan/lease management systems.
- Familiarity with APIs, data flows, and front-end frameworks.
Who You Are
- Curious, self-starter, driven to learn without constant oversight.
- Skilled at asking sharp, insightful questions that uncover real needs.
- Confident working across multiple teams and adapting to change.
- Able to see both the “big picture” and the technical details.
Typical Day
- Gather and refine requirements.
- Collaborate with developers, testers, and product owners to break down requirements into actionable user stories.
Requirements
- Bachelor’s degree in MIS, Computer Science, IT, or Business Administration.
- 2–4 years of experience working with business stakeholders and developers.
- Comparable roles: Business Analyst, Technical Analyst.
Top Skills
- Effective communication.
- Strong collaboration on executive-level projects.
- Adaptability to changing priorities.
Technical Skills
- Required: Salesforce, basic front-end knowledge (HTML, CSS), API/ETL basics.
- Desired: Salesforce certifications
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