UX/UI Researcher – Shop Team
Location: Chicago, IL (Hybrid)
Schedule: Monday – Friday, first shift
Job Type: W2 Contract
Pay Rate: $68 – 73/hourly with optional benefits packages including PTO, medical insurance, and 401k
Position Overview
This role supports the Shop Team by applying user research and human-computer interaction principles to shape intuitive and effective user interfaces. The researcher will collaborate with designers, engineers, strategists, and leadership to define and document the preferred user experience and interface strategy.
Key Responsibilities
- Translate research and test findings into actionable, prioritized UI design recommendations
- Clarify user, customer, and business needs and convert them into compelling interaction concepts
- Facilitate and apply research methodologies
- Integrate user research into product design and design practices
- Collaborate with design teams on prototype requirements for testing and iteration
- Document key goals, themes, elements, and behaviors for downstream UI teams
- Create shareable UX artifacts (e.g., journey maps, storyboards, user flows)
- Document the overall UX strategy (UI, physical attributes, guiding principles, etc.)
- Prioritize research needs and backlog based on the product roadmap
Candidate Requirements
- Experience: 5+ years in UX Research, preferably in corporate or B2B environments
- Education: B.S. or higher in Human Computer Interaction, Human Factors, Psychology, or related field
- Alternatively, 2–3 additional years of experience may substitute for degree
Technical Skills (Required)
- Strong empathy and ability to synthesize stakeholder and user sentiment
- Adaptive thinking and openness to change
- Deep understanding of UI best practices, design theory, and layout/prototyping tools
- Ability to work independently and collaboratively
- Experience managing multiple projects and deadlines
- Portfolio demonstrating process and expertise
(Desired)
- Project management experience
Soft Skills
- Outstanding communication, organization, time management, and interpersonal skills
- Exceptional data storytelling capability