UX UI Designer III

Job Title: Senior Experience Designer
Contract Duration: End of the Year, possible extension
Location:  Chicago, IL
Work Arrangement: Hybrid

Summary
The position requires demonstrable expertise in solutions with strong design work, design sensibility, and articulate storytelling. This is a hands-on role focused on both product discovery and design deliverables. The position involves participating in the entire design lifecycle – such as conducting user research, translating research data into actionable user flows, customer journey mapping, service blueprints, wireframes, signal testing, and high-fidelity designs. The Senior Experience Designer will also assist with the maintenance of the design system, including support in co-writing component specifications and defining accessibility standards. The ideal candidate will be comfortable with ambiguity, passionate about design, and able to take initiative with minimal direction.

Responsibilities

• Your attention to detail is world-class, your design skills impeccable, and you love putting structure around difficult problems. You thrive on being hands-on and immersive. You look for opportunities to improve the way things work.
• You will ensure there is steadfast user focus throughout the entire product lifecycle process.
• You design solutions that are user-centric while also meeting business goals.
• You champion ongoing improvements by considering market analysis, user feedback, metrics, and usability findings.
• You will partner closely with product management and engineering teams to drive innovation and push the boundaries of what’s possible.
• You actively drive the design review cycle and close on design requirements.
• You effectively lead collaboration across teams; not just gathering business requirements but support in defining them.
• You have experience applying Accessibility best practices (WCAG)

The ideal resources will have portfolios that demonstrate

• Familiarity with UX research methods
• Strategic product thinking
• A demonstrated capacity for UX diagramming (journeys and flows)
• Delivery of highly polished detailed designs in Figma and translating that into JIRA or similar
• Demonstrated facility with modern consumer mobile app patterns

Qualifications

• 5+ years of experience in user centered experience design, with a focus on commerce.
• Experience working with UX researchers and acting on the research analysis in their design work.
• You have a portfolio that demonstrates creative design thinking with an understanding of Human Centered Design.
• You are a design thinker who looks holistically for solutions that span the entire customer journey.
• You understand and can speak to the importance of having familiarity with technical considerations needed across the various platforms we’re designing for.
• You have excellent communication and presentation skills.
• Bachelor’s degree in design, human-computer interaction (HCI), or equivalent professional experience.