Manager, Customs & Trade Operations
Overview
Nissan is seeking a Customs & Trade Operations Manager to lead import/export operations across the U.S. and Canada. This role will oversee customs compliance, broker management, and trade operations strategy while supporting a complex automotive supply chain. You’ll lead a team, manage critical systems, and ensure regulatory compliance while driving operational efficiency.
Details
- Location: Franklin, TN
- (Hybrid – Mon–Thurs onsite, Fri remote)
- Shift: Standard day
- Pay Rate: $140,000-150,000 base salary + up to 10% bonus + $565/month car allowance + relocation assistance
Responsibilities
- Lead U.S. & Canada import/export operations for vehicles, production parts, and equipment
- Manage customs brokers, ACE portal, ISF/AES filings, and GTM systems
- Oversee non-standard shipments, prototype imports, and temporary import programs
- Own CTPAT program, customs bonds, LOAs, and powers of attorney
- Ensure compliance with U.S. customs regulations and internal policies
- Conduct audits and implement process improvements to reduce risk and cost
- Manage vendor relationships and perform cost/benefit analysis on operations
- Collaborate cross-functionally with supply chain, compliance, and global teams
- Investigate and resolve complex operational issues across multiple locations
- Lead, develop, and manage team performance (U.S. & Canada direct reports)
Required Qualifications
- U.S. Customs Broker License (required – non-negotiable)
- Bachelor’s degree in International Trade, Accounting, or related field
- 10+ years of import/export or trade compliance experience
- 2+ years of leadership experience in a complex environment (automotive/manufacturing preferred)
- Strong knowledge of U.S. customs regulations, valuation, classification, and compliance programs
- Experience with ACE Portal, ABI, and trade systems
- Proven experience managing brokers and trade compliance processes
- Strong communication, leadership, and problem-solving skills
Preferred Qualifications
- Experience with Canada/Mexico import/export operations
- Global Trade Management (GTM) system experience
- Background in supply chain or logistics environments
- Experience with CTPAT and CBP programs
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