Job Title: Logistics Analyst – Junior
Contract Duration: 6 months, possible extension
Location: Marlborough, MA
Work Arrangement: Remote
Pay Rate: $27-30/hour
Note: US citizens and GC holders only eligible for this role
Summary
As the Logistics Analyst – Junior you are a crucial part of our supply chain network, providing solutions daily to our key strategic business partners, which supports the flow of goods from our domestic vendors to our stores. You’ll ensure we get the right product, to the right place, at the right time, which keeps our stores exciting and ever-changing. Working in a fast-paced retail business, no day will be the same!
You will coordinate the resolutions of transactional inbound logistics issues through partnership with carriers, vendors and the Inbound Planning Team. You will handle incoming requests through various channels such as phone and email, and take initiative to resolve issues for carriers and vendors for shipments that have been assigned/routed to be picked up at vendor locations and delivered to Client locations. You will provide operational reporting and help on special assignments with the Planning team.
Responsibilities
- Manage communication with carriers and vendors through the Client Inbound Email box as well as by phone;
- Take initiative to professionally resolve operational issues with carriers and vendors that result in efficient freight movements that pick up from vendors on-time and deliver to Client locations on-time;
- Coordinate with carriers to assess, track and report to internal stakeholder’s delays that could be associated with weather, Railroad line closures, etc.;
- Daily and weekly reporting to Domestic Transportation Team;
- Manage some operational processes within the Inbound Transportation team;
- Monitor reporting and take action to resolve shipments that are not within defined compliance parameters;
- Evaluate routing options based on department, Ladder Plan, transit times and vendor pickup requirements. Recommend optimal transportation solution using Less Than Truckload (LTL), Truck Load (TL) Intermodal, Consolidation, and Continuous Move methods.
- Create optimal freight movements maximizing cube, cartons and weight. Minimize out of route miles and reduce stop-offs for improved carrier sourcing and acceptance for assigned region.
Required Skills and Experience
- 1 -5 years of logistics, supply chain OR relevant internship experience
- Intermediate Microsoft Office Suite experience:
- Excel (analyzing data, pivot tables)
- Outlook (half of the day is emailing to resolve time critical matters)
- Word and PowerPoint
- Ability to work in a fast-paced environment; product moves quickly through our supply chain network, it is important to react quickly to incoming requests;
- Strong Critical Thinking and Problem-Solving skills; no day is the same in off-price retail, the ability to assess situations quickly and provide alternate solutions is key to success;
- Excellent communicator with the ability to build and maintain relationships; you are the face of the Client to many of our external strategic partners;
- Flexible and adaptable; priorities change frequently based on business demands, the ability to change direction quickly is critical;
- Customer service mentality; providing a high level of service to our key partners is important;
- Demonstrates the ability to manipulate and make inferences from data.
Preferred Skills and Experiences
- Bachelor’s degree in Logistics, Business or Industrial Engineering
- Transportation experience
- Transportation Management system experience
- Blue Yonder experience
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