Job Title:
Operations Manager IV
Location:
United States
Job Type:
Full-time,10-months, On-Going Contract, W2
Schedule:
Monday – Friday, Remote
Pay Range:
$71.62 – $83.95 per hour
Visa sponsorship is not available now or in the near future.
Job Description:
Key Responsibilities
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Manage and facilitate recurring internal approval processes, including intake management, materials preparation, pre-read distribution, tracking, and follow-through.
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Review approval packages for completeness and quality, identify information gaps, and coordinate with stakeholders to obtain required inputs.
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Maintain approval trackers, records, workflow documentation, process diagrams, glossaries, and governance resources.
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Coordinate cross-functional reviews and approvals across Finance, Legal, Energy, Space Planning, and other business partners.
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Prepare materials and logistics for live review meetings, including presentation assembly and post-meeting follow-up activities.
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Lead business-side implementation activities for a portfolio management platform replacing legacy tracking processes.
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Define testing scenarios, execute user acceptance testing, validate workflow requirements, and coordinate feedback with engineering teams.
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Support data migration activities, data quality validation, field mapping, and access control administration.
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Develop executive-facing communications, pre-reads, status updates, summaries, and leadership reporting materials.
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Build, maintain, and enhance recurring reports, dashboards, operating reviews, and pipeline visibility metrics.
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Identify process gaps, operational bottlenecks, and automation opportunities to improve efficiency and scalability.
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Create and maintain playbooks, standards, templates, and process documentation.
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Support change management initiatives through communications, training sessions, user guides, office hours, and adoption tracking.
Requirements
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5+ years of experience in Business Operations, Program Operations, Program Coordination, Project Coordination, Process Management, or a related field.
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Proven experience managing recurring, deadline-driven business processes involving executive and senior-level stakeholders.
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Experience gathering business requirements and partnering with Engineering, Product, or Technical teams on internal system implementations.
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Hands-on experience with User Acceptance Testing (UAT), workflow validation, and process implementation activities.
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Exceptional written communication skills with the ability to create concise, executive-level communications.
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Strong analytical, organizational, and problem-solving abilities with attention to detail.
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Ability to manage multiple priorities and parallel workstreams in a fast-moving environment.
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Experience handling confidential and sensitive business information with discretion.
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Proficiency with Google Workspace, including Google Docs, Sheets, and Slides.
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Experience using project tracking, workflow, or operational management tools.
Preferred Qualifications
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Experience supporting data center, infrastructure, energy, real estate development, construction, or capital project environments.
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Experience working with governance frameworks, approval boards, capital authorization processes, or investment review programs.
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Experience building or supporting operational dashboards and reporting environments.
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Experience leading change management, user adoption, training, and process rollout initiatives.
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PMP, Agile, Operations Management, Lean, Six Sigma, or similar professional certification.
Skills
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Business Operations
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Program Operations
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Executive Stakeholder Management
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Process Improvement
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Governance & Approvals Management
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Requirements Gathering
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User Acceptance Testing (UAT)
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Cross-Functional Program Coordination
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Change Management
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Reporting & Analytics
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Dashboard Development
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Project Tracking Tools
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Workflow Management
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Data Quality Validation
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Leadership Communications
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Documentation & Process Standardization
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Google Workspace (Docs, Sheets, Slides)
Education
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Bachelor’s degree in Business, Operations, Project Management, Engineering, Information Systems, or a related field preferred.
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Candidates without a Bachelor’s degree must possess at least 8 years of relevant experience.
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