Job Title: Administrative Assistant
Location: Cambridge MA
Job Type: W2 contract
Expected hours per week: 35 hours per week
Schedule: onsite
Pay Range: $24-25 an hour
Job Description:
Provides administrative and customer service support within a busy behavioral health and mental health clinic. Serves as the primary point of contact for patients while supporting clinicians and psychiatrists with daily operations.
Key Responsibilities:
- Greet and assist patients at the front desk and manage patient flow.
- Answer and route phone calls, take messages, and respond to inquiries.
- Schedule, confirm, and coordinate patient appointments and referrals.
- Process incoming and outgoing clinical correspondence and maintain records.
- Track and manage outside referrals and related documentation.
- Provide general administrative support to clinical staff and assist with other duties as needed.
Qualifications:
- Strong customer service, communication, and organizational skills.
- Ability to manage multiple priorities in a fast-paced healthcare environment.
- Proficiency with scheduling systems and general administrative tasks.
Benefits: 80 hours paid time off, medical insurance contributions, dental vision and our 401k retirement savings plan
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