Community Outreach Office Assistant / Clinic Administrative Coordinator
Location: Kingston, RI (Onsite)
Schedule: Monday-Friday, 8:30 AM-4:30 PM
Duration: Minimum 6-month contract with strong potential for full-time conversion
Employment Type: W2 Contract through Epitec
Overview
Epitec is seeking a highly organized and customer-focused Community Outreach Office Assistant / Clinic Administrative Coordinator to support daily operations within a healthcare-focused clinical environment. This role serves as the primary point of contact for clients, faculty, students, and community partners, ensuring a welcoming and efficient experience while supporting scheduling, administrative functions, and clinic operations.
The ideal candidate will have administrative experience in a healthcare or clinical setting, strong customer service skills, and experience working with electronic medical records and scheduling systems.
Key Responsibilities
Clinic Operations
- Manage client scheduling, intake, check-in, and check-out processes
- Maintain accurate appointment and scheduling records
- Coordinate clinic calendars and facility utilization
- Track and distribute parking vouchers as needed
- Support the day-to-day operational needs of the clinic
Client Services
- Serve as the primary point of contact for clients, faculty, students, staff, and community partners
- Greet and assist visitors throughout their clinic experience
- Respond professionally to phone calls, emails, and general inquiries
- Provide confidential, customer-focused support in a professional environment
Administrative & Financial Support
- Assist clients with credit card payments and online payment processes
- Monitor payment activity and accounts receivable support functions
- Assist with purchasing and procurement activities
- Support clinic leadership and staff with administrative tasks and special projects
- Coordinate office resources, supplies, and operational logistics
Compliance & Records Management
- Maintain secure and accurate records
- Ensure adherence to HIPAA, clinic policies, and confidentiality requirements
- Support compliance with established procedures and regulations
Required Qualifications
- Associate degree or equivalent combination of education and experience
- Minimum of 2 years of administrative experience in a healthcare, clinical, or related environment
- Experience using Microsoft Office Suite
- Experience working with Electronic Medical Records (EMR) or Electronic Health Records (EHR) systems
- Strong organizational, prioritization, and multitasking skills
- Excellent verbal and written communication skills
- Proven customer service experience
- Ability to maintain confidential information and comply with HIPAA requirements
- Ability to work both independently and collaboratively
- Commitment to providing exceptional service to diverse populations
Preferred Qualifications
- Experience in a healthcare, university, or academic clinical setting
- Experience with accounts receivable, payment processing, or procurement activities
- Experience supporting faculty, students, or multidisciplinary teams
- Familiarity with university administrative systems
Why Join Through Epitec?
- Consistent Monday-Friday schedule
- Opportunity to support a newly centralized healthcare clinic environment
- Meaningful client-facing role with community impact
- Strong possibility of converting to a full-time employee after the contract period
- Work alongside healthcare professionals, faculty, and community stakeholders
Apply today to join a collaborative team dedicated to delivering exceptional service and supporting community health initiatives.
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