Data Analyst – 37.5 Hours Per Week
Hybrid to Boston, MA
W2 Contract
$60/hr with 2 weeks PTO and contribution towards healthcare
Summary
The Data Analyst provides technical support for enterprise applications and data/reporting platforms, including EIM/ESM, Snowflake, and Tableau.
This role works closely with the Application/Solutions Architect to support solution design, technical analysis, development, implementation, and ongoing application support. The position also provides hands-on administration of Snowflake and Tableau while working across application, infrastructure, database, reporting, and business teams to maintain secure and reliable technology environments.
Job Duties
Application Architecture & Technical Support
- Support the Application/Solutions Architect in evaluating, designing, documenting, and implementing application solutions and enhancements.
- Translate business requirements into technical specifications, designs, and implementation plans.
- Provide technical analysis and recommendations related to application architecture, databases, interfaces, middleware, infrastructure, and integrations.
- Develop and maintain technical documentation, application designs, diagrams, and implementation artifacts.
- Support technical reviews of application changes, database scripts, interfaces, and production releases.
- Participate in application modernization and enhancement initiatives.
- Serve as a technical resource for development, QA, infrastructure, operations, and business teams.
Application & Production Support
- Develop and maintain knowledge of EIM/ESM application components, databases, interfaces, middleware, operating systems, and infrastructure.
- Support production and non-production environments in partnership with EOHHS, EOTSS/AWS, and other technical teams.
- Coordinate application installations, configurations, deployments, upgrades, and production releases.
- Troubleshoot complex application, database, infrastructure, interface, and batch-processing issues.
- Support application database administration and UNIX application administration activities.
- Maintain technical documentation, operating procedures, and knowledge-base information.
- Participate in production support and on-call activities as required.
Snowflake & Tableau Administration
- Administer Snowflake and Tableau environments, ensuring availability, security, performance, and reliability.
- Manage Snowflake databases, schemas, warehouses, users, roles, permissions, and configurations.
- Monitor Snowflake workloads, storage, compute utilization, and query performance.
- Administer Tableau Server and/or Tableau Cloud, including users, permissions, projects, dashboards, workbooks, extracts, schedules, and subscriptions.
- Monitor Tableau performance and troubleshoot platform issues.
- Manage security and access controls in accordance with enterprise governance standards.
- Support Tableau connectivity with Snowflake and other enterprise data sources.
- Assist with upgrades, integrations, configuration changes, capacity planning, and lifecycle management.
- Maintain administration standards, procedures, and technical documentation.
Data, Reporting & Development Support
- Develop and support enterprise reports, queries, scripts, and data solutions.
- Support data reconciliation, database corrections, archiving, query tuning, and performance optimization.
- Translate reporting and data requirements into technical solutions.
- Support development and testing of application enhancements and technical fixes.
- Review database and production scripts for accuracy and operational readiness.
- Ensure batch processes and scheduled jobs are properly documented, monitored, and optimized.
Collaboration & Customer Support
- Collaborate with application, infrastructure, security, database, reporting, and business teams.
- Investigate and resolve application and customer issues.
- Communicate project, task, and issue status to management and stakeholders.
- Maintain current technical knowledge and share best practices with team members.
Required Skills
Experience with several of the following is preferred:
- Snowflake administration and performance optimization
- Tableau Server and/or Tableau Cloud administration
- Oracle, SQL Server, SQL, and PL/SQL
- Java and enterprise application development
- UNIX/Linux and shell scripting
- AWS/cloud environments
- Application interfaces and system integrations
- Database administration and query tuning
- Enterprise reporting and analytics
- XML/XSLT and service-oriented architecture
- HIPAA/HL7 environments
- Production application and batch-processing support
Qualifications
Education
- Bachelor's degree in Information Technology, Computer Science, Business, or a related field, or equivalent education and experience.
Experience
- Five or more years of professional IT experience in:
- Application development
- Systems analysis
- Database administration
- Platform administration
- Production support
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