Job Title:
ITAM Analyst III – Software Asset Management
Location:
Remote
Job Type:
Full-time, 9-month, On-Going Contract, W2
Schedule:
Monday – Friday, Remote (EST preferred)
Pay Range:
$57.70- $66.90 per hour
Visa sponsorship is not available now or in the near future.
Job Description:
Key Responsibilities
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Manage software assets throughout the full lifecycle, including intake, request, approval, procurement support, assignment, entitlement tracking, renewal, reclamation, retirement, and compliance review.
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Maintain accurate software asset records, including licenses, subscriptions, entitlements, contracts, service agreements, renewal dates, vendor information, ownership records, and lifecycle data.
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Analyze software asset data to identify utilization trends, compliance risks, renewal concerns, cost optimization opportunities, duplicate applications, and software governance gaps.
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Perform software license reconciliation, entitlement validation, compliance reviews, audit evidence gathering, usage analysis, and exception reporting.
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Generate and distribute reports on software inventory, license utilization, compliance status, renewals, vendor performance, software lifecycle status, and operational metrics.
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Support vendor governance activities, including contract validation, invoice reviews, software catalog maintenance, billing accuracy reviews, vendor performance tracking, and renewal coordination.
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Collaborate with cross-functional stakeholders to resolve software asset issues and improve software lifecycle management processes.
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Support CMDB alignment initiatives by improving software asset data quality, ownership records, entitlement accuracy, and lifecycle visibility.
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Identify process improvement opportunities that reduce manual effort, increase automation, improve reporting accuracy, and strengthen software governance.
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Contribute to knowledge articles, standard operating procedures, training materials, and software asset management documentation.
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Provide high-quality support for software-related inquiries, escalations, renewals, audits, true-ups, reclamation initiatives, and special projects.
Requirements
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5+ years of experience in Software Asset Management (SAM), IT Asset Management (ITAM), software licensing, SaaS administration, technology operations, procurement support, vendor management, or related disciplines.
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Experience managing software assets across the full lifecycle, including request, approval, assignment, renewal, reclamation, retirement, and compliance review.
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Strong understanding of software licensing, subscriptions, entitlements, service agreements, contracts, and renewal management.
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Experience supporting software request processes, license assignment, utilization reviews, entitlement tracking, and compliance activities.
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Ability to analyze software asset data, identify discrepancies, investigate issues, document findings, and recommend corrective actions.
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Experience working with cross-functional teams, vendors, and business stakeholders in a collaborative environment.
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Strong written and verbal communication skills with the ability to prepare reports, maintain documentation, and communicate complex information clearly.
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Strong organizational skills with the ability to manage multiple priorities, work independently, and consistently follow through on deliverables.
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Understanding of audit readiness, compliance controls, risk identification, and software governance practices.
Preferred Qualifications
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Experience supporting enterprise Software Asset Management modernization initiatives.
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Exposure to software audit activities, true-ups, vendor reviews, and software rationalization programs.
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Experience with SaaS management practices and software utilization optimization.
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Familiarity with CMDB data quality initiatives and software asset governance frameworks.
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Experience supporting workflow automation, AI-enabled operational solutions, or process orchestration initiatives.
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Exposure to software discovery platforms, software metering tools, reporting dashboards, and software governance technologies.
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Experience supporting vendor accountability, cost optimization initiatives, and operational improvement programs within large enterprise environments.
Skills
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Software Asset Management (SAM)
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Software Licensing & Compliance
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License Reconciliation & Entitlement Management
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Vendor & Renewal Management
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CMDB & Asset Data Governance
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SaaS Administration & Optimization
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Reporting & Data Analysis
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Audit Readiness & Risk Management
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Process Improvement & Automation
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Cross-Functional Stakeholder Collaboration
Education
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Bachelor’s degree in Information Technology, Business, Computer Science, Information Systems, Asset Management, Supply Chain, or a related field preferred.
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Equivalent combination of education, certifications, and relevant professional experience will be considered.
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