Location: Providence, RI (100% Onsite)
Travel: Occasional in-state travel for outreach events
Pay: 27.38
About the Role
The Rhode Island Department of Health is seeking a detail-oriented Licensing Aid to support the Center for Healthy Homes and Environments. This position provides administrative, data entry, licensing, and customer service support while assisting with licensing records, rental registry activities, complaint processing, and public inquiries.
Key Responsibilities
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Enter and maintain licensing, lead certificate, and rental registry data
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Process registrations, applications, fees, and invoices
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Respond to public inquiries via phone, email, mail, and in person
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Maintain physical and electronic records
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Assist with complaint processing and regulatory correspondence
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Prepare reports, spreadsheets, and other documentation
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Support licensing examinations and related administrative activities
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Provide excellent customer service to applicants, licensees, and the public
Required Qualifications
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Administrative, clerical, or office support experience
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Strong data entry and recordkeeping skills
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Proficiency with Microsoft Outlook, Word, and Excel
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Strong written and verbal communication skills
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Ability to handle confidential information with discretion
Preferred Qualifications
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Experience in a high-volume office environment
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Experience with licensing, permitting, registrations, or regulatory processes
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Experience with database systems or specialized software
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Bilingual candidates encouraged to apply
Why Apply?
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Opportunity to support public health initiatives
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Gain experience in a government regulatory environment
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Stable, professional office setting
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Meaningful work serving Rhode Island residents
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