Business Relationship Manager
Location: Harrisburg, PA
Work Arrangement: Hybrid/Onsite. Candidates should expect to work onsite initially.
Schedule: 37.5 hours per week
Pay: $44/hr
Position Summary
We are seeking a Business Relationship Manager (BRM) to serve as a key liaison between business stakeholders and technology teams. This role is responsible for stakeholder engagement, project coordination, business analysis, and delivery oversight across multiple business functions.
The ideal candidate will have experience supporting Agile teams, gathering and documenting requirements, coordinating project activities, and ensuring effective communication between business and IT partners. This position combines relationship management, project coordination, and business analysis responsibilities to help deliver technology solutions that align with organizational goals.
Key Responsibilities
- Build and maintain strong relationships with business stakeholders and external partners.
- Act as a trusted liaison between business teams and technology organizations.
- Coordinate project activities, deliverables, milestones, and governance processes.
- Monitor project risks, issues, and action items while supporting resolution efforts.
- Facilitate stakeholder meetings, status updates, and decision-making discussions.
- Gather, clarify, and document business and technical requirements.
- Create and maintain high-level business process documentation.
- Support backlog refinement, user story development, and sprint planning activities.
- Assist with prioritization of work and alignment of business objectives.
- Coordinate User Acceptance Testing (UAT) activities and support solution validation.
- Review requirements and deliverables to ensure alignment with business needs.
- Promote effective communication and transparency throughout the project lifecycle.
- Support Agile and SDLC practices to ensure successful project execution.
Required Qualifications
- 3-5 years of experience as a Business Analyst, Business Relationship Manager, Project Coordinator, or similar role.
- 5 years of experience gathering and documenting business and technical requirements.
- 5 years of experience supporting Agile teams and Software Development Lifecycle (SDLC) processes.
- 3+ years of hands-on experience with Azure DevOps or similar work management tools.
- 3-5 years of experience coordinating testing activities and supporting User Acceptance Testing (UAT).
- 3+ years of experience managing project deliverables, milestones, risks, and issues.
- 5 years of experience facilitating communication and alignment between business and technology stakeholders.
- 3-5 years of experience documenting business processes and supporting requirements clarification.
- 3-5 years of experience supporting backlog refinement, user story creation, and sprint coordination.
Preferred Skills
- Strong stakeholder management and relationship-building skills.
- Excellent written and verbal communication abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience working within Agile project teams.
- Strong organizational, analytical, and problem-solving skills.
- Experience supporting technology implementation or business transformation initiatives.
What You’ll Bring
- A collaborative and customer-focused mindset.
- Strong attention to detail and organizational skills.
- The ability to bridge communication between technical and non-technical audiences.
- Experience driving alignment across diverse stakeholder groups.
- A proactive approach to problem-solving and project support.
#LI-EP1