Job Title: Operations Coordinator
Location: Warren, Michigan
Job Type: Long-Term Contract
Expected hours per week: 40 hours
Schedule: Hybrid Tues-Thurs onsite, Mon & Fri remote
Pay Range (must include “per hour”): $40-45 an hour
Job Description:
The Operations Coordinator supports day?to?day operational execution across multiple business units, handling administrative, technical, and customer service activities. This role focuses on data management, system support, asset and inventory oversight, and cross?functional coordination to ensure smooth operations. The position works closely with internal teams, customers, and third parties to support deployments, resolve issues, and maintain compliance with company policies and procedures.
Key Responsibilities
- Gather, analyze, maintain, and report on complex operational and performance data
- Communicate statistical and technical information to internal teams and external partners
- Support system change management, deployments, and routine system or batch issues
- Assist with asset management, equipment inventories, audits, and inventory accuracy
- Manage and track service orders, inquiries, and operational requests
- Provide customer support for routine software, hardware, and network issues
- Log, track, and report on customer inquiries, service metrics, and operational performance
- Assist with project coordination, scheduling, testing, and cutover activities
- Support procurement, pricing research, and billing issue resolution
- Administer policies, procedures, and compliance documentation
- Assist with security monitoring, audit follow?ups, and records management
- Support disaster recovery, facilities projects, and maintenance service deployments
Benefits: Medical, Dental, Vision, PTO & 401K
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