Job Title: Operations Manager 4
Contract Duration: 6 months, possible extension
Location: Atlanta, GA
Work Arrangement: Onsite
Summary
- Highly cross-functional with leadership exposure
- Fast-paced with unique learning and innovation opportunities
- Part of a fast-growing business and team with an exciting growth trajectory
Responsibilities
Account Onboarding and Operations:
- Ramp up projects to launch new builder communities with company appliances.
- Own the onboarding process for new accounts, effectively managing, tracking, and coordinating with cross-functional stakeholders to execute all setup steps in a timely manner.
- Create, document, and manage all tasks within the onboarding process, utilizing strong project management skills to execute the projects on time.
- Ensure accuracy and process adherence across stakeholders on all new account documentation. Troubleshoot and help resolve issues quickly and efficiently.
- Collaborate with internal stakeholders, customers, and third parties to gather and submit required information accurately.
- Manage projects for new customers, improvement opportunities, or other ad hoc projects as needed.
Project Management:
- Manage cross-functional projects. Define owner and timelines and hold responsible parties accountable for meeting deadlines and requirements.
- Verify that processes and procedures for operational execution meets contractual, program, and policy expectations.
- Document process flows and account behavior for end-to-end workflows to share with extended team.
- Identify, recommend, and implement improvement and innovation opportunities in existing processes.
Process Improvement:
- Identify, recommend, and implement improvement and innovation opportunities in existing processes.
- Perform root cause analyses and identify how to overcome root cause issues.
- Work cross-functionally to gain input, implement, and ultimately track improvement opportunities.
Desired Skillsets
- 6+ years of relevant experience desired.
- Advanced Excel knowledge
- Detail oriented with the ability to track progress on multiple projects at the same time
Education Requirement
- University degree in operations, supply chain, or other related business field is a plus but not required.
Additional Information
- Clear knowledge of logistics and operations, especially of construction sites, is more important than any specific education requirement.
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