Job Title:
Order Management Specialist/Analyst
Location:
Englewood Cliffs, NJ
Job Type:
Full-time, On-Going Contract, W2
Schedule:
Monday – Friday, Onsite
Pay Range:
$31.94 per hour
Job Description:
Role & Responsibilities
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Ensure orders are successfully received and submitted in NERP via EDI, SPACE, or manual methods, adhering to policies and agreements.
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Manage 50+accounts portfolio, handle purchase order revisions, track delivery dates, verify and adjust PO prices, and process sales returns in alignment with company policies.
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Update, maintain customer and order data, ensuring data integrity and accuracy.
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Review and validation price adjustment chargeback claims with finance and Sales.
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Point of contact to help Identify and resolve discrepancies or issues related to orders, including addressing customer inquiries and concerns promptly and effectively.
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Work closely with sales, supply chain, logistics, and customer service teams to ensure timely and efficient order fulfillment.
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Generate reports on open orders, price discrepancies, shipped orders, and aged orders.
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Assist the team on various projects as needed.
Requirements
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Bachelor’s degree in a related business field.
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3-5 years of experience in order management or a related field.
Skills
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Proficiency in SAP and EDI for order processing.
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Vendor management.
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Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint).
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Strong written and verbal communication skills.
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Problem-solving and critical thinking abilities.
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Ability to multitask efficiently and work under pressure.
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Self-motivated and capable of working independently.
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Knowledge of builder systems, such as Supply Pro and KOVA
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