Title: Supply Chain Analyst
Location: Dubuque, IA
Details: Contract with ongoing need, opportunity for direct hire, fully onsite role
Pay Rate: $26.50 with benefit inclusions
Visa sponsorship is not available for this role now or in the future
Job Summary
The Analyst, Parts Order Fulfillment is responsible for forecasting service parts demand and ensuring part availability to support operational and customer needs. This role analyzes historical data, collaborates with cross-functional teams, and manages order fulfillment processes to align with business objectives and service performance expectations. The analyst will play a key role in improving forecasting accuracy, optimizing inventory strategies, and enhancing the overall customer experience through data-driven decision-making.
Responsibilities
- Develop service part forecasts for new and existing parts using historical data, engineering input, and product knowledge
- Review and adjust forecasts based on performance trends and business requirements
- Collaborate with product support, supply management, engineering, and marketing teams to define service part requirements
- Manage the order fulfillment process to ensure part availability and alignment with the master schedule
- Recommend and implement strategies to improve service part availability and operational efficiency
- Analyze data and performance metrics to identify process improvement opportunities
- Support continuous improvement initiatives to enhance customer experience and service performance
- Execute business activities in alignment with established processes, policies, and objectives
- Participate in cross-functional meetings to drive alignment and informed decision-making
Years of Experience and Education
- Bachelor’s degree in Supply Chain, Business, Operations, Engineering, or a related field preferred
- 2–5 years of experience in supply chain, logistics, procurement, service parts management, or related operations support functions
- Equivalent combination of education and experience may be considered
Skills Required
- Strong analytical skills with the ability to evaluate data and make trade-off decisions
- Effective verbal and written communication skills with the ability to collaborate cross-functionally
- Project management and organizational skills in a fast-paced environment
- Proficiency in SAP and Microsoft Office Suite (Excel, Word, PowerPoint)
- Experience in operations support areas such as purchasing, logistics, warehousing, or procurement
- Ability to interpret data, generate reports, and support data-driven decision-making
- Foundational understanding of supply chain and operational processes
- Experience working in service support or parts management environments is a plus
- Familiarity with data analytics, reporting tools, and basic statistical concepts
- General understanding of mechanical, electrical, or hydraulic systems and components is a plus
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