Job Title: Quality Engineer
Location: Onsite – West Point, GA
Pay: $44.00 – $51.84/hour
Type: W2 Contract (Ongoing)
Position Overview
We are seeking a Quality Engineer to serve as the critical link between the customer plant and the manufacturing facility. This role focuses on ensuring product quality, managing non-conformance issues, and maintaining strong communication across internal teams and external customers.
The ideal candidate is detail-oriented, technically capable, and comfortable working in a fast-paced manufacturing environment with both internal stakeholders and customers.
Key Responsibilities
- Act as the primary liaison between the customer plant and Delphi/manufacturing teams
- Perform first-level analysis of non-conforming materials and support issue resolution
- Verify suspect products and ensure proper use and maintenance of testing equipment
- Coordinate and manage 24-hour containment activities and additional containment actions as needed
- Expedite return of non-conforming materials back to the plant on the same day
- Enter and maintain quality data in the Incident Reporting System (IRS)
- Track and support customer return metrics (PPM rates) and quality performance
- Provide technical support and system/process guidance
- Develop and maintain strong customer relationships within the plant
- Prepare and deliver weekly status/trip reports
- Support special events, inspections, and quality-related initiatives
Required Qualifications
- Bachelor’s degree in Engineering or related field
- 6–10+ years of relevant quality/manufacturing experience
- Experience in automotive or manufacturing environments preferred
- Strong understanding of quality processes and non-conformance management
- Proficiency in Microsoft Excel, Word, and Email
- Strong organizational skills and attention to detail
- Excellent communication skills and ability to interface with customers
Preferred Skills
- Experience working with incident reporting systems (IRS) or similar tools
- Knowledge of quality metrics (PPM, defect tracking, containment processes)
- Familiarity with vendor/customer interface roles or resident engineer positions
What Makes This Role a Good Fit
- High-visibility role interacting directly with customer plant operations
- Opportunity to impact product quality, customer satisfaction, and business retention
- Hands-on involvement in quality analysis, containment, and continuous improvement
#LI-LS1 #INDOEM