Job Title: Services Specialist- Customer Order and Fulfillment
Location: The Woodlands, TX
Job Type: 12 month, On Going Contract, W2
Expected hours per week (must include “per week”): 40 hours per week
Schedule (include days, hours, onsite/hybrid or remote): On-site, 8am-5pm, Monday-Friday
Pay Range (must include “per hour”): $25.00-$27.75 per hour
Job Description:
Position Summary
The Delivery Execution Coordinator is responsible for managing and coordinating end-to-end delivery execution within a manufacturing environment to ensure timely, accurate, and cost-effective order fulfillment. This role works closely with warehouse, procurement, logistics, operations, and customer-facing teams to resolve inventory constraints, manage shipping activities, and ensure all delivery requirements are completed in accordance with company standards and customer expectations.
Key Responsibilities
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Manage and prioritize daily delivery activities, including urgent and high-priority customer orders.
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Create, process, and maintain delivery transactions in SAP upon completion of production and fulfillment requirements.
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Review and coordinate product modifications, special requirements, and shipping readiness prior to order release.
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Monitor inventory availability and collaborate with procurement and purchasing teams regarding stock levels and safety stock utilization.
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Coordinate with warehouse and shop-floor personnel to ensure materials are pulled, staged, and prepared for shipment.
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Manage shipping logistics, including transportation methods, scheduling, routing, and customer-specific requirements.
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Resolve delivery and logistics exceptions such as address corrections, Incoterms questions, export documentation requirements, and shipment delays.
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Create, update, and maintain system transactions and records to support delivery execution processes.
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Process material classification requests and provide support for invoicing and order completion activities.
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Communicate with internal and external stakeholders to clarify delivery instructions, resolve discrepancies, and ensure shipment accuracy.
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Identify and escalate potential delivery risks that could impact customer commitments.
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Support continuous improvement initiatives focused on delivery performance, inventory management, and operational efficiency.
Required Qualifications
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Associate’s or Bachelor’s degree in Supply Chain, Logistics, Business, Operations, or a related field preferred; equivalent experience considered.
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Experience in manufacturing, supply chain, logistics, warehouse operations, or order fulfillment environments.
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Working knowledge of SAP or other ERP systems.
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Understanding of inventory management, shipping processes, and warehouse operations.
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Experience coordinating cross-functional activities in a fast-paced environment.
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Strong analytical and problem-solving skills.
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Excellent written and verbal communication skills.
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Proficiency in Microsoft Office Suite, particularly Excel.
Preferred Qualifications
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Experience with export documentation, international shipping processes, and Incoterms.
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Knowledge of transportation and logistics coordination.
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Experience supporting invoicing, order management, or customer delivery processes.
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Lean manufacturing or continuous improvement experience is a plus.
Key Competencies
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Delivery Execution & Order Fulfillment
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Inventory Management
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SAP / ERP Systems
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Logistics Coordination
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Cross-Functional Collaboration
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Problem Solving & Decision Making
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Attention to Detail
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Customer Focus
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Time Management & Prioritization
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Process Improvement
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This position plays a critical role in ensuring customer orders are delivered accurately and on time while maintaining operational efficiency across manufacturing, warehouse, and logistics functions.
Benefits: 40 hours paid time off, medical insurance contributions, dental vision and our 401k retirement savings plan.
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