Business Analyst II – Process Management
? Milan, IL (Onsite)
? $30.00/hr
? 7:30 AM – 4:00 PM
?? Travel Required (Canada, Indiana, and Illinois)
Are you passionate about improving business processes, supporting operations, and helping teams adopt new technology? We are seeking a Smart Connected Warehouse (SCW) Analyst for a contract opportunity supporting warehouse transformation initiatives. This role will focus on implementing and supporting warehouse management systems, training end users, and driving continuous process improvements across warehouse operations.
Responsibilities
- Support warehouse operations and warehouse management system implementations.
- Create training materials, work instructions, and user documentation.
- Train warehouse office and floor personnel on new processes and systems.
- Troubleshoot system and process issues during and after implementation.
- Document current and future-state business processes.
- Work closely with operations, engineering, IT, and project teams to support process improvements.
- Assist with identifying risks, issues, and opportunities for operational improvements.
- Gather, analyze, and report data to support business decisions.
- Support stakeholder engagement and communication throughout projects.
Required Qualifications
- Bachelor’s degree in Business, Engineering, Supply Chain, Technology, or related field, or equivalent experience.
- At least 1 year of experience working in operations, manufacturing, warehouse, logistics, supply chain, or engineering environments.
- Strong communication, collaboration, and organizational skills.
- Experience creating documentation, reports, or training materials.
- Ability to work onsite in Milan, IL and travel as needed.
Preferred Qualifications
- Experience working in warehouse operations, distribution, or supply chain environments.
- Experience supporting WMS, ERP, SAP, or other operational systems.
- Experience training employees on processes, systems, or best practices.
- Background in business analysis, process improvement, change management, or project support.
- Experience supporting manufacturing or warehouse operations.
Ideal Backgrounds
- Business Analyst
- Operations Analyst
- Warehouse Analyst
- Supply Chain Analyst
- Logistics Analyst
- Industrial Engineer
- Manufacturing Engineer
- Process Improvement Analyst
- Distribution Operations Coordinator
Why Apply?
This is an excellent opportunity for someone who enjoys working at the intersection of operations, technology, training, and process improvement. You’ll play a key role in supporting warehouse modernization initiatives, helping teams adopt new systems, and driving operational excellence.
This is a full-time, onsite contract opportunity paying $30.00/hour.
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