Title: Sr Adjuster (With California License)
Duration: Direct Hire (Fulltime)
Location: Fully 100% Remote
Salary range: $80k – $99k
Our Workers Compensation Lost Time Claims department is seeking a Senior Workers Compensation Adjuster for the California team.
This is a Full-time/Exempt role with a fully remote schedule.
WHAT YOU NEED TO APPLY:
Bachelor’s degree preferred, or a combination of education and equivalent experience.
5–10+ years of workers compensation claims handling experience with an insurance carrier.
Must possess or obtain and maintain appropriate state adjuster licenses and continuing education credits.
Skilled in negotiating complex claims and developing strategies to influence outcomes. Demonstrates sound judgment and decision-making on high-exposure cases, including litigation and compliance matters.
Communicates clearly and effectively in both verbal and written formats across a variety of situations. Selects appropriate communication channels and consistently demonstrates empathy toward all stakeholders.
Highly organized with the ability to manage complex workflows and participate in project work. Demonstrates strong time management and desk management skills, and mentors others in these areas.
Possesses in-depth understanding of the regulatory environment and jurisdictional requirements. Handles complex compliance issues and mentors others on regulatory standards.
Provides exceptional, empathetic customer service. Effectively manages escalated claims and sensitive customer concerns with professionalism and clarity.
Ability to use a personal computer and other standard office equipment.
Ability to sit and/or stand for extended periods.
Required to work on-site as needed.
Ability to travel as necessary.
Ability to work in a fast paced, changing or stressful environment.
Ability to perform work in a noisy/loud work environment.
May be required to have and maintain sufficient home-based internet connection.
#LI-NS1
#INDPRO