Job Title: International Shipping Coordinator
Location: Batesville, IN
Job Type: Contract
Expected Hours per Week: 40
Schedule: Monday-Friday, 7:00 a.m. – 3:30 p.m.
Pay Range: $17-$19 per hour
Job Description: We are seeking an International Shipping Coordinator to manage domestic and international shipping activities while ensuring compliance with U.S. and foreign trade regulations. This role is responsible for coordinating shipments, preparing export documentation, working with freight carriers, and supporting customer order fulfillment. The ideal candidate thrives in a fast-paced environment, demonstrates strong attention to detail, and has experience supporting global logistics and supply chain operations.
Key Responsibilities
- Pick, pack, and ship international customer orders accurately and on time.
- Prepare and verify commercial invoices, certificates of origin, customs declarations, and other export documentation.
- Coordinate air, ocean, and ground freight shipments with carriers and freight forwarders.
- Manage orders throughout the full lifecycle, from order entry through shipment notification.
- Provide customers with shipping updates, tracking information, and shipment status details.
- Ensure compliance with U.S. export regulations, import requirements, and customs procedures.
- Review and follow customer shipping instructions to ensure accuracy and customer satisfaction.
- Create and modify customer invoices using Adobe Acrobat and Kofax software.
- Identify, troubleshoot, and resolve shipping and carrier-related issues.
- Escalate unresolved logistics concerns to warehouse leadership when necessary.
Required Qualifications
- Experience coordinating shipping, logistics, supply chain, or export operations.
- Knowledge of U.S. export regulations, customs documentation, and international shipping requirements.
- Proficiency with Microsoft Word, Excel, Outlook, Adobe Acrobat, Kofax, FedEx Ship Manager, UPS WorldShip, and JD Edwards systems.
- Strong verbal and written communication skills with the ability to interact effectively with customers, freight companies, and internal teams.
- Ability to analyze problems, exercise sound judgment, and manage multiple priorities simultaneously.
- Ability to read and interpret legal terms, shipping requirements, and regulatory documentation.
- Strong attention to detail and ability to work independently in a fast-paced environment.
- Knowledge of Department of Transportation regulations.
Preferred Qualifications
- Knowledge of Incoterms, Harmonized System (HS) codes, and global trade compliance practices.
- Experience troubleshooting international shipping delays, port holds, and supply chain disruptions.
- Multilingual communication skills.
- Certified Export Specialist (CES) certification.
- International Air Transport Association (IATA) Dangerous Goods Regulations certification.
- Experience determining Export Control Classification Numbers (ECCN).
Why This Role?
- Play a key role in supporting global logistics and international customer fulfillment.
- Gain exposure to worldwide shipping operations, trade compliance, and supply chain management.
- Collaborate with freight providers, internal operations teams, and international customers.
- Contribute directly to efficient delivery performance and customer satisfaction.
Work Environment
- Onsite position located in Batesville, Indiana.
- Monday through Friday schedule from 7:00 a.m. to 3:30 p.m.
- Fast-paced logistics and distribution environment.
- Regular collaboration with warehouse operations, freight carriers, and customer service teams.
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