Customer Order & Fulfillment Specialist
? The Woodlands, TX (Hybrid/Remote Available) ? $25-$28/hour ? Full-Time Contract | Monday-Friday | 8:00 AM – 5:00 PM
We are seeking an experienced Customer Order & Fulfillment Specialist to support end-to-end order delivery execution in a fast-paced manufacturing environment. This role works closely with supply chain, logistics, warehouse, procurement, and operations teams to ensure orders are fulfilled accurately and on time.
Responsibilities
- Manage and prioritize daily customer deliveries, including urgent and high-priority orders
- Create and process deliveries within SAP and other ERP systems
- Review inventory availability and coordinate with purchasing teams to address stock constraints
- Partner with warehouse and shop personnel to pull, stage, and prepare materials for shipment
- Coordinate shipping methods, schedules, and special customer requirements
- Resolve logistics and delivery issues, including address updates, export documentation, and shipment discrepancies
- Create and maintain required system transactions and records
- Support invoicing and delivery documentation activities
- Communicate with internal stakeholders to ensure accurate order fulfillment and timely issue resolution
Required Qualifications
- 5+ years of experience in Supply Chain, Logistics, Order Fulfillment, Customer Order Management, or a related field
- Experience working with ERP systems (SAP preferred)
- Strong organizational and problem-solving skills
- Excellent communication and customer service abilities
- Ability to manage multiple priorities in a fast-paced environment
- Bachelor’s degree in Supply Chain, Logistics, Business, or related field, or equivalent experience
Preferred Experience
- Manufacturing environment experience
- Oil & Gas or Energy industry experience
- Export documentation knowledge
- Inventory management and demand planning exposure
- Experience coordinating cross-functional teams
Ideal Candidate
The ideal candidate has a strong background in supply chain or logistics operations, is comfortable working across multiple departments, and can effectively manage order fulfillment, inventory constraints, and shipping challenges while maintaining a high level of accuracy and customer service.
Apply today if you thrive in a collaborative environment and enjoy solving complex logistics and fulfillment challenges.
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